San Diego Chrysler Dodge Jeep Ram
San Diego, CA
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Completely unprofessional, unreliable, and refused to communicate about my car repairs. In addition the manager mocked the fact that we are a military family who was going to miss a Thanksgiving gatherin communicate about my car repairs. In addition the manager mocked the fact that we are a military family who was going to miss a Thanksgiving gathering because we had no vehicle for my family. He said I can pay out of pocket for a rental ($50 a day) and he doesn't see the problem. This manager only corresponded via text. Absolutely, unprofessional and at time sarcastic. We have live in several states and this is the worst experience we have had with a Dodge Dealership. Except for YaYa who tried to assist us and was very kind. More
Rob was extremely professional and helpful. He made sure I understand all the information, responded to all my questions and stayed past work hours so I can leave with my new car. He made sure I understand all the information, responded to all my questions and stayed past work hours so I can leave with my new car. More
Everytime I have taken my ram in for service. The staff has been friendly, courteous, and explain in detail about what's is happening with your vehicle. Top notch grew. Gigi, was especially helpf The staff has been friendly, courteous, and explain in detail about what's is happening with your vehicle. Top notch grew. Gigi, was especially helpful. Thanks Dodge. More
It was time for my oil change on my 2020 Jeep Wrangler Rubicon and the Dealership reached out to me to schedule my appointment on the very day I intended to call. I was able to schedule the appointment f Rubicon and the Dealership reached out to me to schedule my appointment on the very day I intended to call. I was able to schedule the appointment for the next morning and received exceptional service from Daejon. He facilitated the service, and he noted that my tires were close to needing to be replaced. I had already planned on doing so and had gotten preliminary pricing elsewhere. Daejon found better tires at a better price than I had planned on paying to another tire company. My tire replacement and oil service were done quickly, and they even washed my very dirty Jeep prior to my picking up! More
I went for my free service and I ended up paying 160 dollars for oil change and tire rotation; I showed the guy two papers they made me buy when I got my Jeep and none of those were for the free service dollars for oil change and tire rotation; I showed the guy two papers they made me buy when I got my Jeep and none of those were for the free service. That’s very bad More
Jose Reyes my service advisor did an outstanding job! We came in for an oil change and inspection, Jose provided excellent feedback rhroughout the visit. We also decided to change out the engine and cabi We came in for an oil change and inspection, Jose provided excellent feedback rhroughout the visit. We also decided to change out the engine and cabin air filters. The whole effort took less than an hour. Thanks for the terrific service! More
Great customer service from the service department. Easy to make an appointment. for my oil change and it was done quickly with little wait time! Easy to make an appointment. for my oil change and it was done quickly with little wait time! More