
San Diego Chrysler Dodge Jeep Ram
San Diego, CA
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They told me that the tire rotation and oil change was done, and it wasn't. When I picked up my car they told me everything was fine. Three days after, I had again the light telling me the same tire had done, and it wasn't. When I picked up my car they told me everything was fine. Three days after, I had again the light telling me the same tire had less pressure. When I inquired about it, because I was thinking, either they didn't rotate the tires or there is a problem with the sensor in the drivers front side tire, is when they checked the notes and then told me, oh! no, we did not rotate the tires because there is a nail in one of it. They should gave me that information at the time when I picked up my car. I leave the location thinking that the car was service for oil and tires rotation. I did not read the paperwork because I didn't have my eyeglasses, that's why i asked. I guess I shouldn't trust them. They suggest, taking the car to a discount tire, and then bringing the car back for rotation, that they will HONOR the service and will not charge me. Thank you!!! More
Great experience at this location! My girlfriend and I were hesitant to go in and be overwhelmed by the "salesman pitch" which we thought was going to be relentless but it was quite the opposite. Kevin an were hesitant to go in and be overwhelmed by the "salesman pitch" which we thought was going to be relentless but it was quite the opposite. Kevin and Scott were super patient when we were deciding on the car. Then when we wanted a specific car with a specific package they did not have, they were determined to find it. Not a whole day went by when they found the exact car and had it delivered from LA. Kept us updated the whole time and we received exactly what we were looking for! More
Excellent help. Helped me right away and everything was completed early. Answered all my questions clearly. Parts were available and everything got done smoothly and ahead of schedule. Excellent work. completed early. Answered all my questions clearly. Parts were available and everything got done smoothly and ahead of schedule. Excellent work. Thank you. More
Stress free process and great customer service! I was dreading the overall car dealership process and Scott and Kevin proved that the process can be smooth and even enjoyable. I felt great about the car dreading the overall car dealership process and Scott and Kevin proved that the process can be smooth and even enjoyable. I felt great about the car and price and I attribute that to how thorough these two were. More
Vehicle service was outstanding. Jose was my service manager and he was very helpful, friendly, and knowledgeable. He explained everything in detail and since the wait time was expected to be lengthy, h manager and he was very helpful, friendly, and knowledgeable. He explained everything in detail and since the wait time was expected to be lengthy, he arranged an Uber for me to/from home. More
I couldn’t ask for better service, they got me in fast, they were very thorough friendly and knowledgeableI would definitely recommend all my friends and family to come to this dealership they were very thorough friendly and knowledgeableI would definitely recommend all my friends and family to come to this dealership More
Thank you sooo much to my Service Man Gabe and to the whole Jeep Service Dealership!!! I brought my Jeep in for service and Gabe was sooo helpful and knowledgeable and kind and professional in his care f whole Jeep Service Dealership!!! I brought my Jeep in for service and Gabe was sooo helpful and knowledgeable and kind and professional in his care for me and my car!!! Thank you sooo much!!! God bless you all!!! More
This is my second purchase from San Diego CDJR, and again my experience was excellent. Mike Wilder was my salesman and he went above and beyond for me and my wife to get to know us, and make us feel welcome. my experience was excellent. Mike Wilder was my salesman and he went above and beyond for me and my wife to get to know us, and make us feel welcome. Chad was fair in price negotiation and got me where i needed to be. And Leo finished it off by taking care of me with a great warranty. This dealership is great and show extra love to military members! Thanks Guys! More
Great service and assistance. Was attentive and answered my questions. The selection of cars was great and I would recommend others to go there abs check out the vehicles. my questions. The selection of cars was great and I would recommend others to go there abs check out the vehicles. More