San Diego Chrysler Dodge Jeep Ram

I am very pleased with the Respect and Service from this Dealership. I have learned not to take my Jeep in for service from a Dealer in East County. Dealership. I have learned not to take my Jeep in for service from a Dealer in East County. More

Great customer service, great communication. Looking forward to continue to return to this location for services. Santo was very helpful and my service was very fast compared to other dealers. forward to continue to return to this location for services. Santo was very helpful and my service was very fast compared to other dealers. More

I purchased a 2017 Jeep Rubicon from SDCDJR in 2019. At the time of purchase I had the K.A.R.R SWAT GPS tracking device installed. If your car is reported stolen (which mine was), K.A.R.R. has 48 hours to the time of purchase I had the K.A.R.R SWAT GPS tracking device installed. If your car is reported stolen (which mine was), K.A.R.R. has 48 hours to recover the vehicle until it’s deemed a total loss. K.A.R.R will then basically cover the ‘gap’ of your auto insurance total loss payout and the value of your specific vehicle. In my case, it was a little over 3k. However, this payout does not go directly to you (as per the contract), but towards your future purchase of a vehicle at this specific dealership. Given the financial hardships I’ve experienced with COVID, I simply cannot afford to purchase another vehicle at this time. So I reached out to the General Manager, Al Lemoine, requesting to be paid out directly to help get me back on my feet. Needless to say, he gladly approved and had my check sent to me within 2 days. I simply cannot express how much I value the great customer service Al provided and because of this, I will be a returning customer to SDCDJR once I’m ready to purchase another vehicle. Thank you so much, Al! More

Kent is the service advisor I have come to always go to. All interactions from initial phone call to completion were professional and thorough. He could not have been better. All interactions from initial phone call to completion were professional and thorough. He could not have been better. More

Although my vehicle needed to go back twice for the same issue, the staff made sure to take care of it! Jose has great customer service and was amazing! issue, the staff made sure to take care of it! Jose has great customer service and was amazing! More

My service representative, Jose, was friendly and thorough throughout the process. The service was quick and affordable. I was very pleased with the overall experience. thorough throughout the process. The service was quick and affordable. I was very pleased with the overall experience. More

Shout out to Jose from Dodge 777. Jose always takes care of concerning problems that are needed if there’s any. Great job! - Dayshon B. of concerning problems that are needed if there’s any. Great job! - Dayshon B. More

They told me that the tire rotation and oil change was done, and it wasn't. When I picked up my car they told me everything was fine. Three days after, I had again the light telling me the same tire had done, and it wasn't. When I picked up my car they told me everything was fine. Three days after, I had again the light telling me the same tire had less pressure. When I inquired about it, because I was thinking, either they didn't rotate the tires or there is a problem with the sensor in the drivers front side tire, is when they checked the notes and then told me, oh! no, we did not rotate the tires because there is a nail in one of it. They should gave me that information at the time when I picked up my car. I leave the location thinking that the car was service for oil and tires rotation. I did not read the paperwork because I didn't have my eyeglasses, that's why i asked. I guess I shouldn't trust them. They suggest, taking the car to a discount tire, and then bringing the car back for rotation, that they will HONOR the service and will not charge me. Thank you!!! More

Great experience at this location! My girlfriend and I were hesitant to go in and be overwhelmed by the "salesman pitch" which we thought was going to be relentless but it was quite the opposite. Kevin an were hesitant to go in and be overwhelmed by the "salesman pitch" which we thought was going to be relentless but it was quite the opposite. Kevin and Scott were super patient when we were deciding on the car. Then when we wanted a specific car with a specific package they did not have, they were determined to find it. Not a whole day went by when they found the exact car and had it delivered from LA. Kept us updated the whole time and we received exactly what we were looking for! More

Excellent help. Helped me right away and everything was completed early. Answered all my questions clearly. Parts were available and everything got done smoothly and ahead of schedule. Excellent work. completed early. Answered all my questions clearly. Parts were available and everything got done smoothly and ahead of schedule. Excellent work. Thank you. More