San Diego Chrysler Dodge Jeep Ram

Fast… they told me everything I needed to know..and said they would text me when done… in fact he said about 6 hrs… and it was that they would text me when done… in fact he said about 6 hrs… and it was that More

Santo helped service my Jeep Grand Cherokee. Santo was very friendly and professional. His communication and professionalism was appreciated! Jeremy is the manager and has checked in to make sure the serv very friendly and professional. His communication and professionalism was appreciated! Jeremy is the manager and has checked in to make sure the service went well which shows they care about the overall experience. More

Went in to finance and pick up a truck we had ordered. Worst service I have ever received on behalf of the finance dept. Spare yourself the hassle and shop else where. Worst service I have ever received on behalf of the finance dept. Spare yourself the hassle and shop else where. More

Santo,Jeremy and The manager mark are always so great and personable when I take my car in. ITS nice to have kind people working there to ease the anxiety of the unknown when a service light comes on.. personable when I take my car in. ITS nice to have kind people working there to ease the anxiety of the unknown when a service light comes on.. More

Die to Covid and quarantine, hadn’t been to the dealership in over a year. My service rep, Jose, recognized me right away and even remembered my name. He always takes great care of me. Definitel dealership in over a year. My service rep, Jose, recognized me right away and even remembered my name. He always takes great care of me. Definitely be back. More

Kind and knowledgeable staffs there, especially shout out for Jose! thx for taking care of my car everytime. for Jose! thx for taking care of my car everytime. More

Gabe has been great to work with in resolving my service issues with my Gladiator. Always quick to get me a ride to pick up my truck and keeps me informed. issues with my Gladiator. Always quick to get me a ride to pick up my truck and keeps me informed. More

MJ was phenomenal to work and got me the car of my dreams! Danny was amazing and helped me finalize it! Amazing service! Will always come back! I’m a Jeep girl for life! dreams! Danny was amazing and helped me finalize it! Amazing service! Will always come back! I’m a Jeep girl for life! More

You never want to take your new Jeep in because of an issue, but when you do, Gabriele Ceballos in the Service Department is the type of person you want at the point. Communicative, clear, personable. issue, but when you do, Gabriele Ceballos in the Service Department is the type of person you want at the point. Communicative, clear, personable. Kept me in the loop as to the issues with my oil leak, and how long it should take best and worst-case scenarios. No surprises, no complaints. Definitely the kind of person you want representing your brand in front of customers who may not be so happy to be there in the first place. Give the man a raise! More

I have purchased 4 new cars and trucks between this this dealer and its branch on Kearny Mesa since 2018., so I am a little disappointed to be writing this. I made an appointment a week in advance to bring dealer and its branch on Kearny Mesa since 2018., so I am a little disappointed to be writing this. I made an appointment a week in advance to bring in my 2018 Dodge Charger in on Friday 7/16/21 for a repeat issue. I dropped it off only to find out, that it will sit over the weekend and only "might" be looked at on Monday. Please tell me I am wrong for being a little disappointed in this? This seems a little curious that I go to the effort of doing this and its a software update on the front end of investigation. Just seems very casual to me to be telling this to a customer regardless of how many cars I have. On the surface this appears to be a lack of my warranty issue being as important as a paying service? I made an appointment and its maybe now going to be looked at on Monday? This is really bad optics to a customer that's purchased so many vehicle's in a short period of time and sends the wrong message of maybe for me to go somewhere else next time? Is warranty work not a priority? I made an appointment well in advance? More