San Diego Chrysler Dodge Jeep Ram
San Diego, CA
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They always treat me like I am a VIP here. Jeremy and Gabe go out of their way to explain things well and get the job(s) done quickly. They know the nuts and bolts of the car repair business and they ma Gabe go out of their way to explain things well and get the job(s) done quickly. They know the nuts and bolts of the car repair business and they match that knowledge with a clear understanding of how to deal with human beings too! I bought my Challenger here in 2011 and I will always keep coming here for service. More
best dealership I've dealt with in so calJose in service best dealership I've dealt with in so cal Jose in service has been amazing getting me in and out quickly and with the right parts thank you best dealership I've dealt with in so cal Jose in service has been amazing getting me in and out quickly and with the right parts thank you More
Making an appointment was difficult. I was told originally that appointments were not available then discovered online that I could make one. I was told that my Jeeps high fan was normal (even when originally that appointments were not available then discovered online that I could make one. I was told that my Jeeps high fan was normal (even when I just parked it and the fan is running abnormally high). Tried to text the advisor to pick up my car sunday and didn’t receive a text back. I went on sunday and the service department was closed. Just a bad experience from appointment to picking up my vehicle. More
Came in for the Mopar maintenance plan which is only oil changes if the dealer tries to say it covers everything. The service advisor Jose was incredible.. very thoughtful and attentive. Came in for a sched changes if the dealer tries to say it covers everything. The service advisor Jose was incredible.. very thoughtful and attentive. Came in for a scheduled appointment oil change and left almost 2 hours later.. would rate the service advisor a 5 stars, wait times 1 star and dealer sales a 2 star because they deceive you in getting the maintenance package More
Great service. Set up appointment was easy, they called to inform me of my status and when to come pick up my care. Helped me right away when I got there. I appreciate the level of service. to inform me of my status and when to come pick up my care. Helped me right away when I got there. I appreciate the level of service. More
I came in on a Saturday to have my car serviced. They were extremely busy, but Santo was very kind and helpful. He gave me an accurate estimation on when my car would be ready, and they provided all the were extremely busy, but Santo was very kind and helpful. He gave me an accurate estimation on when my car would be ready, and they provided all the services they could with minimal staff on weekends. It did take me an hour to be checked in, and about 4 hours to have my car completely serviced, but that's out of their hands. A very nice mechanic I didn't catch the name of helped me find the right check-in and service team. I highly recommend going as soon as they open if you're coming in on the weekend. More
Pulled up on a Saturday morning was greeted by a young man, who did a great job, informing myself and the other cars in line of the time before a service representative would be with me. Santo was my serv man, who did a great job, informing myself and the other cars in line of the time before a service representative would be with me. Santo was my service representative and did an amazing job. He got me checked in, let me know he would call when service on car was done and he had great customer service. More