San Diego Chrysler Dodge Jeep Ram
San Diego, CA
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Al's professionalism and upmost care for helping me find the car of my dream was immeasurable. I am more than a satisfied customer. I look forward to doing business with San Diego Chrysler Dodge Jeep R the car of my dream was immeasurable. I am more than a satisfied customer. I look forward to doing business with San Diego Chrysler Dodge Jeep Ram again -in the near future! More
Chuck was incredibly helpful in the process and got me in and out in a very short amount of time. Incredibly friendly and transparent. Would recommend to anyone looking for a vehicle. and out in a very short amount of time. Incredibly friendly and transparent. Would recommend to anyone looking for a vehicle. More
Michael the sales person was cooperative throughout the whole process. He eased up and made everything smooth with paperwork and providing all necessary information! Couldn’t be happier! Best work. whole process. He eased up and made everything smooth with paperwork and providing all necessary information! Couldn’t be happier! Best work. More
honestly the best place!! They are honest and kind! They make the whole getting your car fixed easy! I love how they provide ubers for clients. If you go ask for jose he is amazing!!! But everyone w They make the whole getting your car fixed easy! I love how they provide ubers for clients. If you go ask for jose he is amazing!!! But everyone working is very professional! More
Jeremy the service manager I've known him for a few years and he always gets the job done. It's important when you drive a jeep wrangler to have these kind of people in place to help you when you're in need and he always gets the job done. It's important when you drive a jeep wrangler to have these kind of people in place to help you when you're in need of good sound advice and service More
We had a great experience. We looked around for about 6-7 months. There were NO cars available. I figured once a car was delivered to the dealership there would be a bidding war for the car. I talked 6-7 months. There were NO cars available. I figured once a car was delivered to the dealership there would be a bidding war for the car. I talked with Danny Chavez. He said this would NOT happen. He told me what the price would be when the car came in. I was very skeptical. However, when we sat down to buy the car he was exactly right. Danny and the dealership plan to be there for the long run and not overcharge any one individual. They seemed to be fair. Thanks. More
Had an extremely hard time Getting an appointment over the phone. I e mailed my frustrations (to the wrong department) but within 15 minutes got a call back from the service Dept and was able to get my tr the phone. I e mailed my frustrations (to the wrong department) but within 15 minutes got a call back from the service Dept and was able to get my truck in that day. More
Stuck Without a Car!!!I came across a Jeep and contacted Stuck Without a Car!!! I came across a Jeep and contacted the dealer about it, they said it wasn’t in but as soon as it was they’d get back to me. A Stuck Without a Car!!! I came across a Jeep and contacted the dealer about it, they said it wasn’t in but as soon as it was they’d get back to me. A little over a week ago they called and said it was in, they sent me pictures and a window sticker - wrong one! He then sent me the correct sticker but said it was not in yet, that we could make the deal as if I was there and then pick it up when it arrived, great I thought and I agreed. (I’m coming from L.A.) On Monday the 13th they ran my credit several times (my credit score dropped) I was approved and they asked for my license and address to FedEx me the paperwork I sent them everything they requested to move the deal along. But then he asked for my CC to put a down payment, I told him we hadn’t agreed on terms monthly payments etc. And that’s how it went, every time I asked for an explanation of fees, payments etc. they couldn’t, explain it, every time I asked for the paperwork/ contract they couldn’t send it. They would instead send pictures of worksheets or half screenshots of numbers with no explanation. When I mentioned that one of the reasons I decided to go with them is to do the deal before I picked up the car, He said he understood my requests but still didn’t forward me anything that I asked for. On Thursday the 23rd we finally came to an agreement via text (still no paperwork/ contracts) I decided to buy, we agreed to down payment, monthly payments and interest rate. Within half an hour he texted me only to let me know that the car had been sold, he blamed me that they couldn’t wait for my decision from last week. Really?! I did everything that you asked besides send you money when you could not provide contracts/ agreements etc. and you decide to blame the customer? You should have not run my credit only to leave me in a tough spot with no car, now I have to decide whether to get a car at higher interest rate or wait a few months for my credit score to recover. They obviously don’t care about their customer or potential customer just their sales. More