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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews
Call Service Center (210) 239-1808

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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July 21, 2021

Someone went through my center console and left it a mess. Why would they be searching my truck. I want know why, please call me. More

by MCMORRIS0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie, Anthony , Mark Carney
Report | Print
July 21, 2021

Great customer support service from start to finish. A little disappointed of the $190.00 service fee without getting a major part replacement. But, it was mentioned by Victor; understood. More

by RMCITCS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jul 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate you taking the time to share your feedback with us. It's great to hear that we were able to help you out. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

July 20, 2021

The service received was ver professional. Although the service took longer than projected I was appraised at all times of suggestions and time related to the service. More

by raynier.cruzborroto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Report | Print
Jul 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

July 20, 2021

Mr. Tristan was very kind and took care of my Jeep. He made sure we were in and out with very fast and accurate time of service. More

by rodney.powell81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tristan
Report | Print
Jul 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Rodney, thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

July 20, 2021

The service dept was outstanding .my service manager kelp me up to date on my vehicle at all times, please thank her for a job well done. More

by DJDUCK96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jul 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

July 20, 2021

Great service attendant and the wash was done very well. I was pleased and look forward to coming in again for my visit. Thank you More

by tcm3a4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tristan
Report | Print
Jul 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! charlescluck@sanantoniodcj.com Fix Ops Director

July 20, 2021

Efficient, the step by step process with text updates really helps you make clear decisions. Everyone is so very helpful answering all of my questions. More

by minnisdanielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharice
Report | Print
Jul 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review, Danielle. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 16, 2021

Fast and friendly! Allen was very helpful, and answered several questions I had that didn’t pertain to my visit. Make sure to ask for him! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen from Service.
Report | Print
Jul 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 15, 2021

Charisse Johns has been my Service Advisor for years. I trust her and Andrew Oyervides when it come to my 2007 Dodge Charger. Thank you More

by Lmcarthur52
Recommend Dealer
Yes
Employees Worked With
Charrisse Johns
Report | Print
Jul 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Charisse and Andrew are always able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

July 15, 2021

Thanks for addressing the issues with my jeep. Chris worked hard to find me a rental vehicle. My jeep was fixed within a day. Appreciate it. More

by FRANKSSFBABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service dept
Report | Print
Jul 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks very much for your review! We're pleased that Chris could meet your vehicle needs and glad your Jeep is ready to ride! Please let us know if there's anything else we can help you with in the future! charlescluck@sanantoniodcj.com Fix Ops Director

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