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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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August 02, 2021

Wasn’t the best service I’ve received. When I dropped it vehicle I mentioned slow leak possibly transmission or power steering fluid. This issue wasn’t addressed at all in report. More

by Dsaldivarj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Tristan
Aug 19, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let me know the best way to contact you, and I will reach out. MoHernandez@sanantoniodcj.com General Manager

August 02, 2021

The customer service qas awesome. Mr. Garcia explained everything to me several times until I understood. I thank him for the patience he showed with me. More

by GODSSKNOT17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Aug 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 30, 2021

I have nothing but good comments to say about the service rep,dealership and customer service on the phone. Everytime I call to make an appointment they answer within a couple of minutes or less and they are More

by Dbranson00@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 30, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

July 30, 2021

Quick and excellent service, had a little issue with the tire mounting but was quickly resolved and no additional issues. Service was fast and the techs were very informative and courteous. More

by Jourdan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department: Audrey
Jul 30, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

July 29, 2021

Fast, friendly, and reasonably priced service. They were able to work with my schedule and explain everything that was needed and why. I was also able to have a nice, friendly conversation about new vehicle More

by thelogantyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 29, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

July 29, 2021

Anthony G. was an awesome rep to work with. The service was lengthy but he did a great job of keeping me informed and updated. More

by candisholmes35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jul 30, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time, Candis, to share your thoughts on working with Anthony. We're glad to hear he delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

July 28, 2021

Victor was very personable, explained everything to me and kept me informed. The work was done in the time frame promised and the waiting room was clean. More

by Metalfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 28, 2021

Anthony was awesome! Informative and friendly! I appreciate the help from him to get my recall done on my car. Will definitely be coming back! More

by brandi2203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jul 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Brandi, Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

July 28, 2021

Audrey provided excellent service! From check in to check out, she kept me apprised of what was going on with the service process and clearly communicated recommendations and options. More

by ANGELIZ0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Jul 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business, Audrey and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

July 28, 2021

I was told that the technician would have to completely remove my front inner fenders to perform the repairs and that my rock lighting would have to be cut which would pretty much ruin them. When I picked More

by Jeff Campbell
Recommend Dealer
Yes
Employees Worked With
Tony Bouchard
Jul 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Jeff, Thank you for taking the time to share your feedback with us. Tony and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

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