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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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December 01, 2020

Great service! Audrey was very good at explaining everything about what was going on with my car and what needed to be done. Very professional. More

by alejandra_mancha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Dec 02, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Alejandra, for the kind words for our service department! We look forward to sharing your compliments with Audrey, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

November 30, 2020

Normally always have great experiences with them but this time a routine oil change took 2 1/2! I asked when I arrived if making an appointment would be easier/faster and was told that it doesn't make any d More

by julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 17, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Julie, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. MoHernandez@sanantoniodcj.com General Manager

November 30, 2020

Fantastic, vehicle was done in a timely fashion. I was kept up to date with the progress and status of my vehicle. Will be back. More

by Rgorman818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Charrisse Johns, Gabby Trevino
Nov 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

November 30, 2020

Great service and they kept me in the loop about everything couldn't be happier and i will be returning for good service. GOOD JOB More

by MARK Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AL, CHARISSE
Nov 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

November 30, 2020

Gabby was amazing. Her customer service was unmatched. I appreciate her professionalism and courtesy during my visit. I will most definitely be returning to get my vehicle serviced there again. More

by jleo292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Nov 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Gabby at San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

November 30, 2020

Excellent customer service, friendly staff; the wait time was shorter than expected. I really enjoyed the video by the service department that gave me an update of services rendered. More

by GGTILLERY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Nov 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

November 30, 2020

Tychaun took great care of me. Consistently updated me on services and made sure I had a ride in the shuttle. His greeting was professional and welcoming. More

by ghengis210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tychaun
Nov 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review. We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

November 30, 2020

Sonya was i the person I worked with she was very friendly and professional.Andrew was the mechanic that worked on my car. He did an excellent job More

by Ritamorales
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew & Sonya
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us, Rita. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

November 28, 2020

Love the truck but I’m still waiting to hear back from dealer The price was great that’s why I bought my 6 th car More

by Solisstopnshop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Blades, Cody Smith
Nov 29, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Hi there-- Thank you for your very kind review. We're glad you love your truck (and our prices)! We strive to make sure that all of our customers leave happy, so someone will be reaching out shortly. Thanks again for sharing your experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

November 28, 2020

Chris Treviño worked with me for about a month and patiently answered my many questions, throughout the process. Carlos Muñoz was very helpful. I am very satisfied with my purchase. More

by dvenzor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Blades, Christopher Trevino, Carlos Munoz
Nov 29, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chris and Carlos to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. We hope you enjoy your new car! charlescluck@sanantoniodcj.com Fix Ops Director

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