Back

San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

Sort by
December 02, 2020

Amazing service! can’t say enough about how much they care about their customers! i am a first time Jeep buyer and have never received such great service from a dealer! More

by eddiesill11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schwing
Dec 02, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Eddie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

December 02, 2020

The dealership is very nice, clean and everyone is very helpful. The overall experience was nice but the pricing was absolutely shocking. I was stunned. More

by skpastran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Dec 03, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

Service writer Mark did a wonderful job of explaining things to me and service director was all a gentleman about making sure the vehicle was repaired correctly and on time More

by MPICCININNI44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hutcherson
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

There are parts coming apart after my dodge was repaired. It needs to be repaired ASAP. I am not happy that I paid to get one thing fixed and I found something else broken that was not previously broken. More

by sha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Langlois
Dec 18, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. MoHernandez@sanantoniodcj.com General Manager

December 01, 2020

Sonya was an excellent help. She met me with a smile and personality to match. She was very thorough and making sure everything was annotated what was going on. When the services were done she called and to More

by LUVERT_DUKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya, Gabby Trevino
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sonya delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

Spent three hours for an oil change and tire rotation. Was not too bad, all people were accommodating and nice and friendly. We had to jump into a zoom call and the service people allowed us to use a no More

by facosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are glad we were able to help. charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

I was very pleased with the service that was provided! The team did an outstanding job, getting my vehicle inspected and repairing the issue! Great work! More

by GONZALESWMG3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

They took very good care of me. Didnt play around and let me know as soon as possible what needed to be done. Gabby still following up with us makes me feel a little more relaxed. More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you, Rosie. Quality customer service is always our number one priority, and we're happy to hear that Gabby met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

Great service very professional. I have been shopping there since 2012 and will continue. They make me feel right at home. Thank you for great service More

by vbyrd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram since 2012. charlescluck@sanantoniodcj.com Fix Ops Director

December 01, 2020

Attentive, eventually. Had a scheduled appt with a specific service advisor. Multiple encounters with other service folks walking past me; all asked if I was being helped, they tried to track down my More

by IRWINS99
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Dec 01, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your review, Irwin! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

...
60
...