San Antonio Dodge Chrysler Jeep Ram - Service Center

Came to this location for a recall.My service advisor Audrey was excellent! She was very helpful and kept in constant communication with me about my vehicle and gave me a few options as to what I wanted Audrey was excellent! She was very helpful and kept in constant communication with me about my vehicle and gave me a few options as to what I wanted to do with my vehicle! Thank you to her and the techs who worked on my vehicle, they did a very good job on my car. More

Pleased with their great service! I will continue to bring both our Jeeps for service! Fast, courteous, friendly, attentive service. Thank you very much! Will recommend! bring both our Jeeps for service! Fast, courteous, friendly, attentive service. Thank you very much! Will recommend! More

Two weeks for a faulty sensor is terrible, then I get a text my truck is ready by on Saturday I show up on Monday and the repairs haven’t even started. You’re asking me to fill out a survey but I haven’t e text my truck is ready by on Saturday I show up on Monday and the repairs haven’t even started. You’re asking me to fill out a survey but I haven’t even repaired my truck yet. More

They are amazing. Also every helpful and friendly and professional.They cap me informed with everything that was going on with my jeep. I will definitely go back and tell people about it professional.They cap me informed with everything that was going on with my jeep. I will definitely go back and tell people about it More

Anthony went above and beyond. Was very nice and communicated every step of the way. If I have any other issue I know where to come. communicated every step of the way. If I have any other issue I know where to come. More

Overall,Great customer service and very happy with repairs.Randell R was the best part of the experience. His customer service was the best. Appreciated all the updates he provide and he walking me th repairs.Randell R was the best part of the experience. His customer service was the best. Appreciated all the updates he provide and he walking me through all the details of my Jeeps repair. Thanks! More

I love my Jeep and I have a great deal of trust leaving it at your dealership. My advisor, Stephan, was awesome! He kept me informed throughout the process and handled my insurance claim in my best interes it at your dealership. My advisor, Stephan, was awesome! He kept me informed throughout the process and handled my insurance claim in my best interest. Thank you Stephan and Congratulations on your baby! More

The service technician, David, provided excellent customer service. He showed me how dark the brake fluid was and made a compelling recommendation for a brake flush. customer service. He showed me how dark the brake fluid was and made a compelling recommendation for a brake flush. More

Even though the service writer was new, the biggest issue I had was communication. Left my car there 8 days for valve cover gasket replacement, window motor repair, clock resetting, and state inspection. I I had was communication. Left my car there 8 days for valve cover gasket replacement, window motor repair, clock resetting, and state inspection. I didn’t even know if my car was being worked on by the 7th day. Texts and left phone messages with service writer that went unanswered for 12 hours+. Responses even then we’re riddled with “not sure” or “need to check on that.” The clock repairs weren’t even made and when I was told my vehicle was ready for pickup, I waited 45 minutes + because the had not even started the inspection process. I will not be bringing my vehicle back here. More