San Antonio Dodge Chrysler Jeep Ram - Service Center

Will never return to this dealership ever again...my vehicle was there for 3 months and during that time was broken into ,the dealership didn't even bother to let me know until I brought it to there att vehicle was there for 3 months and during that time was broken into ,the dealership didn't even bother to let me know until I brought it to there attention ...upon receiving my vehicle there were signs it had been ransacked and interior trim pieces stolen and my door panels scratched during the process..I asked is there anything they can do on their behalf and for failing to notify me of the break-in and they said no, and sent me off. After that poor customer service from service the dealership had the audacity to call me next day saying they'd like to purchase my vehicle that I just got back after 3 months and broken into and trade in for a new vehicle..will never purchase anything from them due the handling of the entire situation. More

Audrey my service representative was great. James the service manager also came out to meet me and make sure everything was done to my expectations. Very impressed Audrey was very attentive towards my ne service manager also came out to meet me and make sure everything was done to my expectations. Very impressed Audrey was very attentive towards my needs would will definitely come back More

I was scheduled at 11am but was said that I wasn't in the system at all. But I got an confirmation email showing that I was scheduled for 11am and ended up stuck up there until almost 1pm (12:47). No one kep system at all. But I got an confirmation email showing that I was scheduled for 11am and ended up stuck up there until almost 1pm (12:47). No one kept me updated on the status of my vehicle or anything until I physically went outside and watched my car get serviced. Poor Customer Service. More

Made us very comfortable and happy. Very nice dealership. Leased a 2021 Wrangler loaded with great features. Made my daughter very happy. Thank you very much. Leased a 2021 Wrangler loaded with great features. Made my daughter very happy. Thank you very much. More

Great service. Mrs. Sonia was very informative and kind. I had good experience at this location. Staff is friendly. Will be doing business with them again. I had good experience at this location. Staff is friendly. Will be doing business with them again. More

Sonia had my truck diagnosed, the parts were ordered, and it was fixed quickly. Sonia kept me informed thru the entire process. Sonia is a credit to san antonio dodge/Chrysler jeep. it was fixed quickly. Sonia kept me informed thru the entire process. Sonia is a credit to san antonio dodge/Chrysler jeep. More

Marvin in the service department took excellent care of me, kept me informed of the progress of my vehicle. The young man was very courteous and professional at all times. me, kept me informed of the progress of my vehicle. The young man was very courteous and professional at all times. More

Our service writer Audrey was very polite and informative. It was a reasonable time for him to complete the services while I waited in the service area. informative. It was a reasonable time for him to complete the services while I waited in the service area. More

Great work from the service dept. with phone calls to keep me updated. Top notch service!!! Any issues with your vehicle they will do everything they can to get to the bottom of it. Couldn’t ask for any keep me updated. Top notch service!!! Any issues with your vehicle they will do everything they can to get to the bottom of it. Couldn’t ask for anything more then that. More

Everything was perfect and fast and also the quality of work was perfect, I brought my truck in to get the side mirror replaced, well down work was perfect, I brought my truck in to get the side mirror replaced, well down More