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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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December 14, 2020

Al did a great job! Very dedicated to his job, communication on key with the status of my Jeep. Quality of work on pair, thank you More

by JAMIES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
Dec 14, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

December 14, 2020

The work that was done was outstanding I couldn't ask for anything more I would also recommended service all of my friends continue the great work More

by remarmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois
Dec 15, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

December 13, 2020

Besides being charged a completely different quote that was not approved it seems as though my brakes are possibly too tight because it doesn’t feel any better More

by JBPEN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. MoHernandez@sanantoniodcj.com General Manager

December 13, 2020

Alfred did a great job all my issues were handled smoothly and with speed thanks San Antonio CDR I’ll be back for my next Ram! Merry Christmas More

by JRSTEVENS02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred
Dec 13, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alfred met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Great service. Excellet folllow up an good knowlede Tanks. An a blhess up tu serice tech. Davihd. At San -Antonio dodge. An jeep Also. Great vybz from Rene. De an Wahz a good experiencw. Friendly m More

by himladee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David. Charrisa John
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Quick to get service appointment. Service was completed within time frame given. Service rep, Al, was very responsive and told me what future repairs needed to be done. More

by Ecaprop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, I can't remember his full name but he was the one who checked me in and checked me out. Tom only answered the phone and made the appointment , Tom Langlois
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Alfred was very helpful and notified me as soon as the repair was completed. I was notified i required a front in alignment it was completed early the next morning. I am very satisfied with the work perfo More

by rmzepol60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department - Alfred.
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Service department made it easy and understandable when it came to breaking everything down with my vehicle. Everyone is friendly and quick with providing updates and prices on work done. More

by Rgorman818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko , Charrisse Johns, James Hutcherson
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for your five-star review! charlescluck@sanantoniodcj.com Fix Ops Director

December 10, 2020

Really did like short video showing Maintance done by service tech. Much better customer service then the last service visit. The service time was also better. More

by Htamhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Harris
Dec 10, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

December 10, 2020

I have bought 2 cars from this dealership because I trust them because of Ron who used to be the head guy at the dealership until he passed away and now their service department has improved since I met Char More

by lslocomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charisse and James ? Not sure if it was James but it was the gentleman that took my payment as well as checked my Jeep in for my oil change and tied rotation. , Mitchelle Hernadez , Marcus Alon
Dec 10, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

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