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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,005 Reviews

1,005 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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December 12, 2020

Great service. Excellet folllow up an good knowlede Tanks. An a blhess up tu serice tech. Davihd. At San -Antonio dodge. An jeep Also. Great vybz from Rene. De an Wahz a good experiencw. Friendly m More

by himladee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David. Charrisa John
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Quick to get service appointment. Service was completed within time frame given. Service rep, Al, was very responsive and told me what future repairs needed to be done. More

by Ecaprop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, I can't remember his full name but he was the one who checked me in and checked me out. Tom only answered the phone and made the appointment , Tom Langlois
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Service department made it easy and understandable when it came to breaking everything down with my vehicle. Everyone is friendly and quick with providing updates and prices on work done. More

by Rgorman818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tatko , Charrisse Johns, James Hutcherson
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for your five-star review! charlescluck@sanantoniodcj.com Fix Ops Director

December 12, 2020

Alfred was very helpful and notified me as soon as the repair was completed. I was notified i required a front in alignment it was completed early the next morning. I am very satisfied with the work perfo More

by rmzepol60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department - Alfred.
Dec 12, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

December 10, 2020

Very well, Eli was very professional and courteous. Very thorough in his job and how he conducted himself. He went above and beyond by looking at items and other ducts for no extra fee. Eli was professiona More

by Olaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Langlois
Dec 11, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Olaf, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eli and our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

December 09, 2020

The service was great...... The only problem I had was the time it took, we were waiting 2 1/2 hours for our oil change and tires rotated without anyone informing us they were behind. and how cold the bu More

by oijuy82637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
Dec 09, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We will be sure to share your concerns with our team. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

December 09, 2020

Really did like short video showing Maintance done by service tech. Much better customer service then the last service visit. The service time was also better. More

by Htamhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Harris
Dec 10, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

December 09, 2020

I have bought 2 cars from this dealership because I trust them because of Ron who used to be the head guy at the dealership until he passed away and now their service department has improved since I met Char More

by lslocomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charisse and James ? Not sure if it was James but it was the gentleman that took my payment as well as checked my Jeep in for my oil change and tied rotation. , Mitchelle Hernadez , Marcus Alon
Dec 10, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

December 08, 2020

Bought my Jeep from dealership and I have had them do all service on my truck they get the job done and have not had a bad experience yet More

by GONZALESB431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin in service , Tom Langlois, Gabby Trevino
Dec 08, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

December 08, 2020

Worst service department I have ever been to. I definitely won’t be going back. The service writers need customer service training and training on how to price a job. More

by DHEANEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
Dec 25, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello, Providing a positive experience is our top priority. We would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your convenience. MoHernandez@sanantoniodcj.com General Manager

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