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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,005 Reviews

1,005 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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December 17, 2020

Great experience. Rolland Johnson was my salesman and he really took care of me and was very knowledgeable. I would absolutely recommend this dealership to everyone in the market for a vehicle. More

by bammsmith4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback, it's great to hear that Roland provided such a positive sales experience. We appreciate your business and our team looks forward to serving you again soon! calvinjones@sanantoniodcj.com GSM

December 16, 2020

Good service every time that I have been there. When ever I have have had an issue they have been able to take care of my needs. More

by rgaribay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 16, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

December 16, 2020

Service is always excellent; however, there were mechanical malfunctions that caused long delays. Audrey Bragg was very attentive and provided updates. Her service was exceptional. More

by Cindi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Dec 17, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Audrey was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

December 16, 2020

Great service and sales friendly staff they always take care of my needs. I have been a customer for over 5 years and never had a bad experience More

by MARK Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cowgill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Cantu, Calvin Jones, Brian Cluck, Charrisse Johns, James Hutcherson, Christopher Trevino
Dec 16, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

December 14, 2020

I’m very happy with my service. The work was done correctly and in a timely manner. I would highly recommend this service dealership. Boom! More

by kevynoneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 14, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

December 14, 2020

Great service. Professional young service salesman. Work analysis via video is great. Worked with me to get my vehicle caught up on services and helped with problems with radio screens. More

by MTARIN.MT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Kemper, Tom Langlois, Gabby Trevino
Dec 14, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

December 14, 2020

The work that was done was outstanding I couldn't ask for anything more I would also recommended service all of my friends continue the great work More

by remarmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Langlois
Dec 15, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

December 14, 2020

Al did a great job! Very dedicated to his job, communication on key with the status of my Jeep. Quality of work on pair, thank you More

by JAMIES1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Dec 14, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

December 13, 2020

Alfred did a great job all my issues were handled smoothly and with speed thanks San Antonio CDR I’ll be back for my next Ram! Merry Christmas More

by JRSTEVENS02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred
Dec 13, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alfred met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

December 13, 2020

Besides being charged a completely different quote that was not approved it seems as though my brakes are possibly too tight because it doesn’t feel any better More

by JBPEN84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. MoHernandez@sanantoniodcj.com General Manager

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