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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,005 Reviews

1,005 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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December 22, 2020

I would not recommend this dealership, to service my Jeep Gladiator or advise others to use your services. My vehicle under went a rear window replacement, after 4 different visits. After completion o More

by AJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonya
Jan 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact me directly. MoHernandez@sanantoniodcj.com General Manager

December 22, 2020

This is the best it gets. Service was good people were good. All the people were very good and treated me good.. Hope service stays that way.. More

by sandy.ambrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 23, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review, Sandy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

December 22, 2020

Was greeted immediately as a dropped off my car and was given up to date updates on the my jeep as they fixed it. Great More

by AlexWarren2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Robert Maulden
Dec 22, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

December 21, 2020

All employees are friendly, they are out take care of the customers. I was in a week ago for a oil change and Audrey was taking care of me, asked if they could look at my tail light and a seatbelt issu More

by STEVENHARLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey , Tom Langlois
Dec 21, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We look forward to sharing your review with Audrey! We sincerely value your business, Steven. charlescluck@sanantoniodcj.com Fix Ops Director

December 21, 2020

They were not able to fix the problem with my truck. I was hoping for a quality service dept that could troubleshoot the problem but unfortunately my truck was not repaired. More

by richard.harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Langlois, Gabby Trevino
Jan 07, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello Richard, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. MoHernandez@sanantoniodcj.com General Manager

December 21, 2020

Every aspect of the visit from scheduling the appointment to work completed was very well orchestrated. Gabby ensured I was informed at every stage of service to include introducing me to the new online serv More

by LIGHTFOOT.ANITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, James Hutcherson, Gabby Trevino
Dec 21, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team, Anita. We're glad to hear Gabby delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

December 21, 2020

Top level service from start to finish. They really listen to what you have to say. Excellent communication. I can't think of any way they could do more. Thank you Mr Schwing and crew. More

by IVORYMOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schwing
Dec 21, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business! charlescluck@sanantoniodcj.com Fix Ops Director

December 21, 2020

Great service department, my warranty company was to slow on contacting the dealership. I had recieved plenty of updates from the Dodge dealership, during the time my vehicle was at the shop. More

by jrdj.60488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davontay Nation
Dec 21, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

December 18, 2020

James is absolutely wonderful and took great care of my car and myself, very professional and friendly. Great service, great team. Thank you I will certainly be back! More

by SHELSHELBY2W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hutcherson
Dec 20, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

December 18, 2020

Great service. Took the time to research my warranty plan and ensure I was aware of coverage. That type of attention to detail is not always observed. Greatly appreciated! More

by JZIER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 20, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

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