Back

San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

Sort by
January 01, 2021

Everyone who helped me made me feel comfortable and were able to answer all of my questions immediately. They wouldn’t tell me to hold on or anything, they would stop and go check to get the right answer. G More

by jgs.94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saechelle Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lugene Mommeunt, Tajah Morrison, Amity Dohoney, Bryanna Archuleta, Angela Meade, Courtney Mulcahy, Jenni Mahan
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

January 01, 2021

Manager executed to ensure I was not satisfied, but completely happy! I really appreciated the team’s efforts. I was there in record timing all because they communicated and worked together as a team. More

by hortesia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

January 01, 2021

I had no issues with the service department. I liked having access to the state of my vehicle. David was friendly and helpful. I would take my car there again. More

by Diana W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Diana, Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

January 01, 2021

I was pleasantly pleased with the work performed on my charger. David did a great job as my service advisor. The final cost was more than I anticipated, but if the problem is corrected, I'm ok with it. More

by PETELARRIEU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko, Tom Langlois
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Pete, Thank you so much for your kind words regarding working with David, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

January 01, 2021

Service was great,deal was good,Matthew did a great job helping me understand features of the car,and helping me get a great deal. More

by texasboyanthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Blades, Lugene Mommeunt, Matthew Martinez
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to hear Matthew provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

January 01, 2021

I had a recall for something to do with the fuel pump, called and made an appointment and I told them I had had surgery on my leg and could not be out for long, was told it would be an hour and a half to More

by jppsolady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Langlois, Gabby Trevino
Jan 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We do apologize, and we hope your leg heals quickly. MoHernandez@sanantoniodcj.com General Manager

December 31, 2020

Right when I pulled up I was addressed by three different people who were eager to help. The place was busy but. ! customer service was top notch More

by spcheeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

December 31, 2020

Easy painless service. Tychaun really made the process quick and very ready to understand what was happening and what my timeline was going to be. More

by stevo2194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tychaun
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

December 31, 2020

Everything was great and the service manager was very knowledgeable. She made sure that everything was up to my expectations and mire than anything she made me feel & realize that they were really taking More

by Ffornelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tashaun
Jan 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and Tashuan and our team look forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

December 30, 2020

Quick and efficient, definitely will return back. Drop off my car and they kept me informed through out the entire process. I enjoyed the text alerts More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Dec 30, 2020 -

San Antonio Dodge Chrysler Jeep Ram responded

Brandon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and Gabby met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

...
53
...