San Antonio Dodge Chrysler Jeep Ram - Service Center

Great jobs kept me up to date with what was going on with vehicle by text. Had not issues during check out Audrey Bragg Was who helped me I can not find her name below. vehicle by text. Had not issues during check out Audrey Bragg Was who helped me I can not find her name below. More

Friendly and courteous. Mark was professional but also down to earth. Made the experience better. Appreciate the text message updates on the service process. Very cool down to earth. Made the experience better. Appreciate the text message updates on the service process. Very cool More

Service was great, got messages, (text) how services was going and if any issues came up. Didn't remember names of workers who helped when I dropped of suv and picked up, but Overall they were friendly and going and if any issues came up. Didn't remember names of workers who helped when I dropped of suv and picked up, but Overall they were friendly and professional. Only 1 concern but not big deal was. I keep my suv clean inside and outside. And when I received it back driver side and passenger floor mats were dirty from dirt/mud stains. Maybe next time putting those paper mats on floor to prevent getting floor mats dirty. More

Service was on schedule and fast. Personnel was also very helpful and did not try to upsale any unnecessary services. overall very pleased with my experience at this dealership. very helpful and did not try to upsale any unnecessary services. overall very pleased with my experience at this dealership. More

Mr Taylor and his team made this a painless experience. Excellent communication. The problem was quickly diagnosed and repaired and I was offered a chance to do a much needed alignment while they had it (s Excellent communication. The problem was quickly diagnosed and repaired and I was offered a chance to do a much needed alignment while they had it (saving me a future trip).Trustworthy and professional on every level. More

Had an excellent experience but next time if my vehicle is kept over 24 hours could you guys please give it a wash for courtesy! is kept over 24 hours could you guys please give it a wash for courtesy! More

Clean dealership and the salesman was professional. However; the dealership added on a reconditioning fee of $1595 and didn’t perform any service on the vehicle. I’ve asked for a copy of the services However; the dealership added on a reconditioning fee of $1595 and didn’t perform any service on the vehicle. I’ve asked for a copy of the services performed and have not received them yet. I would like to know what was done for the reconditioning fee, since this is a used vehicle and all services are currently do on it. More

Service went well, the service advisor was attentive to my concerns. Very respectful and let me know updates o. My vehicles progress while I was waiting. my concerns. Very respectful and let me know updates o. My vehicles progress while I was waiting. More

Visiting SA from out of town we were basically stranded with rear end differential problems looking for a repair. We got a 7:30 AM appointment for the next day and stopped by the afternoon before to try to with rear end differential problems looking for a repair. We got a 7:30 AM appointment for the next day and stopped by the afternoon before to try to get an idea of what could be done. We were told that just because that was our appt time that did not mean that they could look at the car at that time. It might be afternoon or next day to get the work done. For the rear end differential pinion bearing replacement we got a $1600 labor quote, with the part at $161 making the hourly labor rate at $189, unbelievable! Then being told that the part was in Dallas! We ended up taking the risk and drove back home 300 miles at 40 mph at night rather than being taken to the cleaners by this rip off business! More

She was very friendly and helpful. She also kept me informed as to the progress of the service being done to my vehicle. She is outstanding employee informed as to the progress of the service being done to my vehicle. She is outstanding employee More