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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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January 15, 2021

Mark was professional he kept me updated on every step of the way. I would recommend my friends ask for Mark the next time they visit Chrysler Dodge. More

by rflowers7326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carney
Jan 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

January 14, 2021

The service and professionalism was top notch, We are very pleased with everything,. I like the way you keep us updated on on every steps on the process of your service on our vehicle. We will be happy t More

by Leeharristexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Jan 14, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Lee, for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

January 14, 2021

Good experience but always so busy. Sometimes the wait time is a bit long. Other than that your dealership is the only place I’ve used for service. More

by otree5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Service Advisor
Jan 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us and apologize for the unusually long wait! We appreciate your business and look forward to serving you for all of your automotive needs. charlescluck@sanantoniodcj.com Fix Ops Director

January 13, 2021

Bringing in my 2018 jeep Cherokee for service pretty much was a smooth process, since I had an 8 o'clock appointment. It was the sales technicians tactics for an alignment service, that then went down hill More

by PIANOLADY11952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg. 904441, Charrisse Johns
Jan 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We hope the resolutions we provided were satisfactory and we appreciate you allowing us to show you a more positive experience in the future. charlescluck@sanantoniodcj.com Fix Ops Director

January 13, 2021

It was a very fast service and quality was also great of the work on my windows to be tinted. It matches and looks very beautiful. More

by joseph.d.burks3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Jan 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Joseph, for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

January 13, 2021

I've had nothing but exceptional help from the service department, been well informed about everything that needed to be done to my vehicle and was kept aware of where my vehicle was in the process of More

by CKUHN6684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charrisse Johns
Jan 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello! Thank you for your business and this review. We're happy to hear Charrisse was able to serve you and demonstrate our commitment to great service. She certainly is a valued member of our team. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

January 13, 2021

Labor costs in America are astronomically high. This dealership works with and for customers. The service department listened to me and helped. I will come back and recommend SACDJ to everyone. More

by Richardwilczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gallagher
Jan 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Richard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

January 13, 2021

Gabriela was very helpful and she was also nice. She took care whatever I needed for my car to be checked and fixed it in a timely manner. More

by Chen_wolley9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Langlois, Gabby Trevino
Jan 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that Gabby was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

January 12, 2021

Personal experience was great, the staff pleasant and responsive. Online chat function useless. Was told I would be contacted and no one ever did even though I did it Twice. More

by RUGBYTRAUMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
January 12, 2021

Service advisor David Tatko was very friendly and helpful. Very smooth and pleasant experience. The service was completed in the time specified. Good Customer service. Greatly appreciated More

by fredp28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko
Jan 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Fred, Thank you for taking the time to share your feedback with us. David and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

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