San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Mark was professional he kept me updated on every step of the way. I would recommend my friends ask for Mark the next time they visit Chrysler Dodge. the way. I would recommend my friends ask for Mark the next time they visit Chrysler Dodge. More
The service and professionalism was top notch, We are very pleased with everything,. I like the way you keep us updated on on every steps on the process of your service on our vehicle. We will be happy t very pleased with everything,. I like the way you keep us updated on on every steps on the process of your service on our vehicle. We will be happy to bring our vehicle back for future services. Thank you for your Professionalism. More
Good experience but always so busy. Sometimes the wait time is a bit long. Other than that your dealership is the only place I’ve used for service. time is a bit long. Other than that your dealership is the only place I’ve used for service. More
Bringing in my 2018 jeep Cherokee for service pretty much was a smooth process, since I had an 8 o'clock appointment. It was the sales technicians tactics for an alignment service, that then went down hill was a smooth process, since I had an 8 o'clock appointment. It was the sales technicians tactics for an alignment service, that then went down hill for me. At the end of the day after speaking with Management and my service provider, and Bringing my disappointment in how the sales of the service went down in different ways, Service Management made the adjustments. My personal service advisor also apologized for the ways things happened. I want to continue to have this dealership handle my car needs. More
I've had nothing but exceptional help from the service department, been well informed about everything that needed to be done to my vehicle and was kept aware of where my vehicle was in the process of department, been well informed about everything that needed to be done to my vehicle and was kept aware of where my vehicle was in the process of being worked on. Am extremely pleased with the help Charisse Johns provided, very informative and polite, does her job well especially for someone who is as busy as she is. Everytime I was there she had at least 2 or more people in her office asking her questions and even on the phone working, definitely can multi-task better than anyone I know. Hats off to her and the job she does, you'll definitely have one of the best service people I've ever dealt with, better hold on to her. More
Labor costs in America are astronomically high. This dealership works with and for customers. The service department listened to me and helped. I will come back and recommend SACDJ to everyone. dealership works with and for customers. The service department listened to me and helped. I will come back and recommend SACDJ to everyone. More
Gabriela was very helpful and she was also nice. She took care whatever I needed for my car to be checked and fixed it in a timely manner. care whatever I needed for my car to be checked and fixed it in a timely manner. More
Personal experience was great, the staff pleasant and responsive. Online chat function useless. Was told I would be contacted and no one ever did even though I did it Twice. responsive. Online chat function useless. Was told I would be contacted and no one ever did even though I did it Twice. More
Service advisor David Tatko was very friendly and helpful. Very smooth and pleasant experience. The service was completed in the time specified. Good Customer service. Greatly appreciated helpful. Very smooth and pleasant experience. The service was completed in the time specified. Good Customer service. Greatly appreciated More