San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
David Tatko was very helpful and provided alot of technical info on my 2020 Ram 3500 and has helped me with my 2020 Jeep Gladiator as well. i will continue to rely on him for service on my vehicles. technical info on my 2020 Ram 3500 and has helped me with my 2020 Jeep Gladiator as well. i will continue to rely on him for service on my vehicles. Thank You Jason Cantu More
Mark was friendly, helpful, and kept me informed. My in-person visits with him were short and efficient. Overall, at the San Antonio location, customer service was excellent, thanks to Mark. However in-person visits with him were short and efficient. Overall, at the San Antonio location, customer service was excellent, thanks to Mark. However, delivery of the parts required for repaired was delayed twice. The original time estimate of 7 days for delivery actually realized itself as almost 4 weeks. This was an inconvenience on my time and money as I had to rent a car several times or ask for transportation from friends or colleagues. Also, the price of labor was exorbitant. $1400 for 1.5 days of work. Which exacerbated the financial burden imposed by the already expensive part. More
Overall, the customer service is good. Gabriela was very courteous and professional. My only issue is all employees need training in the Platinum Plus Vehicle Service Contract ( even the finance department courteous and professional. My only issue is all employees need training in the Platinum Plus Vehicle Service Contract ( even the finance department that sells the contract) the reason I say this is because no one seems to know what it is and what it entails. More
Robert Robinson sold us our Red Chevy Truck. He had faith and never left our side. He gave good financing advice also. The finance team was good too. and never left our side. He gave good financing advice also. The finance team was good too. More
This experience was the best since I have being going to this location. The service provider was spot on, the part was available and the service was excellent. I just wish my other experiences visiting thi this location. The service provider was spot on, the part was available and the service was excellent. I just wish my other experiences visiting this location was the same or similar. More
The process was flawless from start to finish. Aubrey and your automated pizza flow chart kept me informed the entire way. Maintenance was timely, professional and thorough! and your automated pizza flow chart kept me informed the entire way. Maintenance was timely, professional and thorough! More
Great service and very nice people. Vehicle was completed and delivered as the said it would be. Actually it was done before the time they promised. and delivered as the said it would be. Actually it was done before the time they promised. More
Very pleased with the dealership when I got my oil changed. Very good place to go. Very friendly people there. Recommend this place to anyone changed. Very good place to go. Very friendly people there. Recommend this place to anyone More
Great job by Mark Schwing getting my recall done. I had a bad EGR cooler which required parts and service, which took some time. Mark stayed in top of the issues and got things done as quickly as he could, k bad EGR cooler which required parts and service, which took some time. Mark stayed in top of the issues and got things done as quickly as he could, keeping me informed all the way More