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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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January 22, 2021

David Tatko was very helpful and provided alot of technical info on my 2020 Ram 3500 and has helped me with my 2020 Jeep Gladiator as well. i will continue to rely on him for service on my vehicles. More

by Jasonraycantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko
Jan 23, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

January 21, 2021

Mark was friendly, helpful, and kept me informed. My in-person visits with him were short and efficient. Overall, at the San Antonio location, customer service was excellent, thanks to Mark. However More

by Jorgec00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schwing
Jan 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

January 21, 2021

Overall, the customer service is good. Gabriela was very courteous and professional. My only issue is all employees need training in the Platinum Plus Vehicle Service Contract ( even the finance department More

by MARICO.SELLERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Jan 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to submit a review. We are so glad to hear that Gabriela was courteous and professional. We truly appreciate your business. We apologize, however, that no one was able to assist you with your questions regarding our Platinum Plus Vehicle Service Contract. If you would be willing to reach out to me directly, I will be happy to discuss the policy with you and answer any questions you may have. charlescluck@sanantoniodcj.com Fix Ops Director

January 21, 2021

Robert Robinson sold us our Red Chevy Truck. He had faith and never left our side. He gave good financing advice also. The finance team was good too. More

by rutledgelinda35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Robinson
Jan 22, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Congratulations on your red Chevy truck, Linda! Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

January 21, 2021

This experience was the best since I have being going to this location. The service provider was spot on, the part was available and the service was excellent. I just wish my other experiences visiting thi More

by DGROSS2123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 22, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

January 21, 2021

The process was flawless from start to finish. Aubrey and your automated pizza flow chart kept me informed the entire way. Maintenance was timely, professional and thorough! More

by None3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey and zmike, Tom Langlois, Nabil Dayekh, Charrisse Johns, Victor Blades, Lugene Mommeunt, Gabby Trevino, Bryanna Archuleta
Jan 22, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Aubrey, to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

January 20, 2021

I don’t have a whole lot good to say about your dealership. As I was runoff through your service department the last time I was in there. More

by blaine.boseman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Audrey
Feb 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Blaine, We're very sorry for your experience while visiting our dealership. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. MoHernandez@sanantoniodcj.com General Manager

January 20, 2021

Great service and very nice people. Vehicle was completed and delivered as the said it would be. Actually it was done before the time they promised. More

by DANIEL.KUFFELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hutcherson
Jan 20, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us, Daniel. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

January 20, 2021

Very pleased with the dealership when I got my oil changed. Very good place to go. Very friendly people there. Recommend this place to anyone More

by brandi.hill28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Trevino
Jan 20, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Brandi, It's great to hear that Gabby was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

January 19, 2021

Great job by Mark Schwing getting my recall done. I had a bad EGR cooler which required parts and service, which took some time. Mark stayed in top of the issues and got things done as quickly as he could, k More

by openskyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schwing
Jan 19, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. Mark and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

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