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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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February 23, 2021

Very good service. Chris was personable and kept me informed about my vehicle. I liked the chart that showed where your car is in the process. More

by bjhilltx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 23, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. It is great to hear Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

February 23, 2021

My Service Advisor Anthony, and his team, did such a great job servicing/ maintaining my vehicle (even on a busy Saturday)! Will be back again. More

by Beckie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 23, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review, Beckie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Anthony here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

February 23, 2021

Sales and service are awesome. They explained every thing to me and my wife . We will recommend them to all of our friends and family More

by Galaxy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Dayekh, Mark Carney
Feb 23, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

February 23, 2021

Took too long! More than 2 hours wasted And went through Took too long! More than 2 hours wasted And went through personal things inside vehicle. Didn’t complete all the work. Customer service was unprof More

by irenec.lozano@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audrey Bragg
Mar 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Irene, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch service experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. MoHernandez@sanantoniodcj.com General Manager

February 22, 2021

Didn’t fix the issue with my messed up heater, instead I was suggested to turn on the heater and the air conditioning at the same time, I couldn’t believe they actually put this nonsense on the receipt. More

by Ragy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
Mar 11, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind contacting me at the email listed below. MoHernandez@sanantoniodcj.com General Manager

February 22, 2021

Service was timely and everything was explained well. I’d come back and refer anyone needing assistance. I was referred to Sunbit for additional finance options. Process was easy and painless. More

by justmelakia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 23, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Melakia, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be an "easy and painless" one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

February 15, 2021

Great service from the staff. When I text, antonio called me on his personal cell to let me know what was wrong and had my jeep ready. More

by CAREYC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Garcia
Feb 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks, Carey, for sharing your thoughts about your experience with Antonio here at San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

February 15, 2021

He was very friendly and provided great communication and service. He also kept me informed at all times of the services needed and provided for my vehicle. More

by CMOSQU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Afflitto
Feb 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

February 15, 2021

Well, thanks to Anthony Garcia I was able to have an oil change and tire rotation last Saturday, before the big storm hit our area. Chris from sales came and asked how my truck was for me and then offered a More

by MTEHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia, Christopher Jones
Feb 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

February 15, 2021

Audrey Bragg was most helpful and empathetic.i was really concernwd aftt my last visit to thia dealship. But I am happy to say my heater is working dueing this frigid temperature s More

by phdhill2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragf
Feb 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Audrey and our servcie team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

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