San Antonio Dodge Chrysler Jeep Ram - Service Center

Battery was no longer holding a charge. David was very quick to get information and take vehicle for service. Turn around time was very fast. quick to get information and take vehicle for service. Turn around time was very fast. More

Was very professional upon our introduction, made me feel comfortable about getting my vehicle repaired and knows his dept. and work knowledge of the vehicle (Jeep Sports) apparently inside and out comfortable about getting my vehicle repaired and knows his dept. and work knowledge of the vehicle (Jeep Sports) apparently inside and out More

I am totally satisfied with the service I received. My vehicle was fixed correctly and by professional mechanics. My advisor was very professional and knowledgeable of his job. vehicle was fixed correctly and by professional mechanics. My advisor was very professional and knowledgeable of his job. More

Would like to thank Christopher from the service dept. I had a small issue and he contacted me right away to make things right . Thank you . had a small issue and he contacted me right away to make things right . Thank you . More

Courteous and fast service. Was kept up to date on progress of work. Vehicle was ready and parked up front when I arrived. Chris was my service rep and he was awesome. progress of work. Vehicle was ready and parked up front when I arrived. Chris was my service rep and he was awesome. More

The dealership was unable to provide new tires for my car, and whenever they installed an old tire the workers did not return the tire lugnut key. I had to go back to the dealership to retrieve the key a car, and whenever they installed an old tire the workers did not return the tire lugnut key. I had to go back to the dealership to retrieve the key and have new tires put in at Discount Tires, at a much cheaper price. Also the Dosge dealership did not sale spare tires for a new tire. More

The dealership was very busy and even though they had long lines staff came by my vehicle as I was inline to assure me that they would get to me as quickly as they could. Overall the service was very fas long lines staff came by my vehicle as I was inline to assure me that they would get to me as quickly as they could. Overall the service was very fast and my jeep was ready faster than I though it would be seeing how busy they were that morning. More

Great service, Nick was very nice and courteous the whole time I was there. He kept me informed about my vehicle through the whole process. time I was there. He kept me informed about my vehicle through the whole process. More

I’ve been a customer for about three years most of the time service has been coordinated and as expected. Staff are always polite and friendly. My most recent visit very surprising since David very clear time service has been coordinated and as expected. Staff are always polite and friendly. My most recent visit very surprising since David very clear and very timely with the delivery of the service to my 2014 Ram. And yes there’s been times when I went to this dealership and it seem that the service guy was unsure of what was possible from a delivery standpoint that’s why I found David to be so refreshing. More

Came in for: 1. Oil change - was told not needed. 2. Driver window one touch does not work - was told the driver window is not one touch, then told it was fixed - it was not fixed 3. Rear defroster con Driver window one touch does not work - was told the driver window is not one touch, then told it was fixed - it was not fixed 3. Rear defroster connector broken - was told this was not a factory problem in a jeep with 5k miles. Then told it was a recall. The part was ordered - work not completed. 4. Stop start does not work / battery is not charging. Was told this was fixed - told it was due to a loose cable. My assumption based on the fuel consumed is that the car wash left running for hours to charge the battery. It worked for a week, it is not working again : battery is not charging. Nothing was fixed - the service being bad is one thing, but the product ignorance and willingness to lie is beyond comprehension. Oh. And when I get this Rater - it doesn’t have the service department on it- so I can’t tell you what’s wrong! More