San Antonio Dodge Chrysler Jeep Ram - Service Center

Great service and always have nice greeting staff. I am very confident with leaving and having my vehicle maintained here at dodge San Antonio. Highly recommend! very confident with leaving and having my vehicle maintained here at dodge San Antonio. Highly recommend! More

Great service! Audrey was pleasant and easy to work with. She answered all questions and I was kept up-to-date at all times. Great service! She answered all questions and I was kept up-to-date at all times. Great service! More

Anthony Garcia is a phenomenal employee! Helped me with my Jeep and what it needed every step of the way. Great communication throughout the whole service and very patient and kind. my Jeep and what it needed every step of the way. Great communication throughout the whole service and very patient and kind. More

My service advisor was great! And the work that was done, was quick and done correctly. I’ve always had good service. And the one time i had an issue, it was resolved right away. was quick and done correctly. I’ve always had good service. And the one time i had an issue, it was resolved right away. More

My visit today was for a recall repair that was handled professionally by Joshua. Work was finished in a timely manner and I was back on the road with no issues. Thanks Joshua. professionally by Joshua. Work was finished in a timely manner and I was back on the road with no issues. Thanks Joshua. More

No complaints, my service was completed in a timely fashion. Allan took care of any issues that I had for my first visit at a Texas dealership fashion. Allan took care of any issues that I had for my first visit at a Texas dealership More

What’s the point of appointments if they “mean nothing”, as stated by my advisor. To schedule an appt and still wait several hours for an oil change is moronic. Whoever developed this system is stupid. Not as stated by my advisor. To schedule an appt and still wait several hours for an oil change is moronic. Whoever developed this system is stupid. Not to mention that the advisor that was originally auto-assigned to me didn’t exist (Mark Schwinger). It took 3 people to finally tell me that Mark didn’t exist. Then I was offered a tire rotation that was covered under the same plan as my free oil changes, so I said yes. But when I picked up my truck later, I was told that they didn’t do the rotation. So I wasted my day with fake people, false promises, and an appointment system that is pointless. I fail to see the value in the “free oil change”. And also, when I picked up my truck, I was informed by the individual that I needed to give 5 stars because it was important and that’s how they “get paid”. I don’t like being coerced or guilted into a good rating. I got average/below average service. I can’t warrant an exceptional rating to average service. More

Not happy. I was told a new part was installed but having same issues with window. Problem return one day after service. Need another appointment same issues with window. Problem return one day after service. Need another appointment More

Excellent service. I was greeted very promptly by service writer. He kept me very informed of the status of my vehicle and managed to get me out of there in under 2 hours. writer. He kept me very informed of the status of my vehicle and managed to get me out of there in under 2 hours. More

Excellent service, even though it was very busy. Everything done correctly and answered all my questions. Overall, great communication. I purchased an oil change package, which is the best deal arou Everything done correctly and answered all my questions. Overall, great communication. I purchased an oil change package, which is the best deal around, especially for synthetic oil. More