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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 15, 2021

My service advisor Audrey Bragg did an outstanding job. She did great and walking me through process and assisting me with my vehicle. She kept me well informed and made sure all my vehicle needs were met. More

by Jshea95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Mar 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. Audrey and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 15, 2021

Working with both Charrise and Stefan was great and very easy. They did a good job of keeping me up to date on the process and status of my vehicle. More

by jb.sherwood89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Ferrell, Charrisse Johns
Mar 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

JB, Thanks for sharing your thoughts about your experience working with Charrisse and Stefan with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

March 15, 2021

I received Excellent service from the SERVICE DEPARTMENT. My advisor and technician made me feel comfortable and confident they would take extra care all of my concerns on my vehicle. More

by CENTEXROOFINGTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estephan
Mar 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad our service team were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

March 13, 2021

We have received nothing but excellent services every time we visit. We don't expect anything less. Keep offering incentive programs, service discounts and promotions as well. More

by DFOCUS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr & Anthony- Service Advisor (Awesome)
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We appreciate your feedback and look forward to sharing your comments with our team. Please let us know if we can be of any further assistance. We're always happy to help! charlescluck@sanantoniodcj.com Fix Ops Director

March 13, 2021

Was a good and easy experience at the dealer. Service was exceptional and the advisor named Mike was very helpful in getting my vehicle serviced. More

by JEREMYMARTINEZ361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Service Advisor
Mar 14, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review, Jeremy! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

March 12, 2021

Great service and definitely will be back. Anthony was my advisor and he kept me informed about every aspect of maintenance that was being done or required on my car. Excellent service at this location. More

by 19MJM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

March 12, 2021

Fast and friendly service experience. I was constantly kept aware of my vehicle’s repair status. All the charges were clearly explained and I never felt pressured to buy services that were not needed. Ver More

by Brwiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us this fantastic, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 12, 2021

Thank you Allen for such great customer service and always keeping me informed of my vehicles progress and getting me out in less than 1.5 hrs. Great Job!! More

by glomaynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review, Glo! We are so glad that Allen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

March 11, 2021

The service provider shot straight with me. He didnt try to sell things i didnt need. He was available and answered all my questions. Overall I was satisfied with the service i received. More

by decharle80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko
Mar 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with David and our service team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

March 11, 2021

I was very impressed with the service I received. Sorry for the delay in responding. The service provided by by Anthony was very professional and appreciated. More

by ABWALKER1499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello AB Walker, Thank you so much for your kind words for Anthony and our team, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

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