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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 13, 2021

We have received nothing but excellent services every time we visit. We don't expect anything less. Keep offering incentive programs, service discounts and promotions as well. More

by DFOCUS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Mgr & Anthony- Service Advisor (Awesome)
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We appreciate your feedback and look forward to sharing your comments with our team. Please let us know if we can be of any further assistance. We're always happy to help! charlescluck@sanantoniodcj.com Fix Ops Director

March 13, 2021

Was a good and easy experience at the dealer. Service was exceptional and the advisor named Mike was very helpful in getting my vehicle serviced. More

by JEREMYMARTINEZ361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Service Advisor
Mar 14, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review, Jeremy! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

March 12, 2021

Great service and definitely will be back. Anthony was my advisor and he kept me informed about every aspect of maintenance that was being done or required on my car. Excellent service at this location. More

by 19MJM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

March 12, 2021

Fast and friendly service experience. I was constantly kept aware of my vehicle’s repair status. All the charges were clearly explained and I never felt pressured to buy services that were not needed. Ver More

by Brwiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us this fantastic, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 12, 2021

Thank you Allen for such great customer service and always keeping me informed of my vehicles progress and getting me out in less than 1.5 hrs. Great Job!! More

by glomaynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review, Glo! We are so glad that Allen had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

March 11, 2021

The service provider shot straight with me. He didnt try to sell things i didnt need. He was available and answered all my questions. Overall I was satisfied with the service i received. More

by decharle80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko
Mar 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with David and our service team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

March 11, 2021

I was very impressed with the service I received. Sorry for the delay in responding. The service provided by by Anthony was very professional and appreciated. More

by ABWALKER1499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello AB Walker, Thank you so much for your kind words for Anthony and our team, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

March 11, 2021

Thanks Allen Gomez in the service department for your utmost support, very customer service oriented. I don’t have anything else to write. Thank you. More

by AMYHOLT35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Amy, We are very happy to hear Allen and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

March 11, 2021

The worst service experience I have experienced in my life. Took them 44 days to resolve an issue that should have been resolved in a few days. And this was not my first troubling experience with this de More

by GEOSYAMKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audrey , James Hutcherson
Mar 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this delay in service? We’d love the opportunity to address this issue with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. MoHernandez@sanantoniodcj.com General Manager

March 10, 2021

I will never bring my vehicle to this dealership again. Didn’t buy it here because I lived in another city but because of that I’ve always received petty service. I have sat in the service center for hours More

by irenec.lozano@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Mar 27, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. MoHernandez@sanantoniodcj.com General Manager

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