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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 17, 2021

Worked with Chris in service. Although the issue with my truck wasn’t fixed because it could not be replicated he tested it himself and tried to resolve. More

by c.ruiz41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

I took my vehicle to the service department. David T. did a fantastic job. He is very knowledgeable and updated me regularly on the status of my vehicle. More

by Brian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Tatko
Mar 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Brian, Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

Allen Gomez provided exception customer service. I had a simple service and he was able to save me hours of wait time. Thank you so much. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Julie, Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Allen was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

So far so good with the service from here. Fast and easy. I've been to other dealerships and they take forever or try and sell you things you don't need. These guys have been good thanks 👍 More

by ROBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchelle Hernadez
Mar 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Robby, We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

March 16, 2021

Anthony went the extra mile to verify package coverage. Not only was the day's service covered, but he also let me know my future benefits. More

by TAMBREMARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Mar 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

March 16, 2021

Great service hard working treated me well. Excellent price, customer service was very attentive great system of check in and out. Enjoyed my experience thanks More

by Stg327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Afflito
Mar 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

March 16, 2021

Chris in service department was great! Offered a very detailed explanation of work done and what word i need to get done in the future More

by ALEXANDGINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

March 16, 2021

I bought two jeeps now at this location and it was made easy to get in and help get into a new jeep then when I was ready to up grade my new jeep the salesman carlos Munoz made it easy in this purchase.. More

by Biohazard020290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Dayekh, Carlos Munoz
Mar 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new Jeep! charlescluck@sanantoniodcj.com Fix Ops Director

March 16, 2021

Good friendly service. There was an issue when I picked up my vehicle but it was resolved fairly quickly. I would recommend this place for future visits. More

by gerardo.palacios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Mar 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much, Gerardo, for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

March 16, 2021

I came in to get work done to my wrangler; they said it was completed, but when checked it hadn’t been done. When the manager confronted the worker, he said he got busy and forgot, but was marked completed More

by devaull525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Apr 03, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind reaching out us via the email below. It is important that we speak with our team to prevent this from happening again. MoHernandez@sanantoniodcj.com General Manager

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