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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 19, 2021

Anthony Garcia was amazing throughout the whole process. My vehicle was serviced for a faulty sensor and he was very professional. He was prompt, approachable and accessible. 5 str rating for sure! More

by GANTJ2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Mar 20, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us this fabulous, five-star review! Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

March 19, 2021

Fast honest service for my oil change. No appointment necessary. Will come back for next service. Helped me with all of my other questions as well. More

by Sherry Coker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 20, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Sherry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 18, 2021

Overall great experience, I was very happy with how I was handled from start to finish! Got my car there at 10ish, was told it was done alittle before 1, (yes that’s unusual) but I’m happy with who took care More

by KASPERPAIGE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Paige, Thank you for taking the time to share your feedback with us. Anthony and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

March 18, 2021

Very good service from Chris Woolen. It took several months to finally fix our door panels on our Dodge Charger. The other representative never gave us updates and seemed to not care. Chris Woolen on th More

by allen_taylor79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woolen
Mar 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Allen, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

March 18, 2021

This will be my last visit! They failed to fill fluids & service advisor called me to charge what was supposed to be warranty! Never again! More

by laredolatino78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Apr 04, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around. MoHernandez@sanantoniodcj.com General Manager

March 17, 2021

From the first phone call to picking up my car it was great! The service department is very friendly, it took a little extra time to get the part, but I’m very satisfied! More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria was my first contact by phone. Audrey was my service advisor.
Mar 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

JS, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

Everyone is always so helpful and polite. It has been a pleasant experience each time I've had to go in. Thank you for great ser. More

by Hankkrueger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saechelle Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service.
Mar 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hank, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Saechelle met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

Worked with Chris in service. Although the issue with my truck wasn’t fixed because it could not be replicated he tested it himself and tried to resolve. More

by c.ruiz41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

I took my vehicle to the service department. David T. did a fantastic job. He is very knowledgeable and updated me regularly on the status of my vehicle. More

by Brian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Tatko
Mar 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Brian, Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

March 17, 2021

Allen Gomez provided exception customer service. I had a simple service and he was able to save me hours of wait time. Thank you so much. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 18, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Julie, Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Allen was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

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