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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 25, 2021

Dropped it off for oil change and an ABS light they had it over 2 weeks due to parts availability then when I picked it up oil service wasn’t done and was told they could do one but it wouldn’t be same day More

by brantdavis88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Carney
Apr 11, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Thank you for your time. MoHernandez@sanantoniodcj.com General Manager

March 25, 2021

Chris was an awesome service writer he got my truck repaired in a timely manner also The mechanic took the time to check all the service bulletins to make sure he got the repair right I am please I got More

by tonydupnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cris and our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

I was standing around in the Check in lane for 10 min. Then my advisor asked if I was helped and immediately took good care of me. Outstanding young gentleman, very professional, courteous and welcoming. More

by rdelaski14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his mame
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Great service with Chrysler Dodge. Honest, listen to your needs, keep you up to date on your vehicle status. David was all of the above Thank You. More

by alexmarquez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review, Alex! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Anthony Garcia did a great job with taking care of my vehicle quickly. He was very knowledgeable enough for me different options for repair. Excellent customer service! Thank you. More

by SOOKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

I took my car for an oil change and Allen was the one who assisted me he was Great, he was polite, helpful, informative, and quick in responding. More

by Mancilla.2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear that Allen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

I came in to drop my vehicle off for service was kept informed and were told when I could pick up my vehicle Excellent service More

by DCROMARTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Asi
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service department here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Fabulous customer service great service very kind & listen to what was needed , helpful thanks for servicing my car , see you on the next visit, soon More

by Mrqjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrey
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and look forward to seeing you next time! charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Adam was very helpful through the the entire process ~ we did most the talking through text due to my husband and I working and not being able to go in as previously stated we could not have asked for a bett More

by ornelas70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lugene Mommeunt, Adam Asi
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Adam was able to help, and we look forward to assisting you with any future automotive needs! charlescluck@sanantoniodcj.com Fix Ops Director

March 23, 2021

I was offered an Radio update by Audrey,which I thought was great. However, once getting there and waiting, I was informed that the manager said no . Mistakes will happen , but while San Antonio Dodge empl More

by Kaptianstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
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