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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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March 24, 2021

Great service with Chrysler Dodge. Honest, listen to your needs, keep you up to date on your vehicle status. David was all of the above Thank You. More

by alexmarquez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review, Alex! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Anthony Garcia did a great job with taking care of my vehicle quickly. He was very knowledgeable enough for me different options for repair. Excellent customer service! Thank you. More

by SOOKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

I took my car for an oil change and Allen was the one who assisted me he was Great, he was polite, helpful, informative, and quick in responding. More

by Mancilla.2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear that Allen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

I came in to drop my vehicle off for service was kept informed and were told when I could pick up my vehicle Excellent service More

by DCROMARTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Asi
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service department here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Fabulous customer service great service very kind & listen to what was needed , helpful thanks for servicing my car , see you on the next visit, soon More

by Mrqjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrey
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and look forward to seeing you next time! charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

Adam was very helpful through the the entire process ~ we did most the talking through text due to my husband and I working and not being able to go in as previously stated we could not have asked for a bett More

by ornelas70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lugene Mommeunt, Adam Asi
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Adam was able to help, and we look forward to assisting you with any future automotive needs! charlescluck@sanantoniodcj.com Fix Ops Director

March 23, 2021

I was offered an Radio update by Audrey,which I thought was great. However, once getting there and waiting, I was informed that the manager said no . Mistakes will happen , but while San Antonio Dodge empl More

by Kaptianstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
March 22, 2021

I am very appreciative of the technical expertise and outstanding customer service support provided by the staff and technicians. Overall an outstanding effort to get my Jeep Compass back to me in good o More

by Eiserav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tatko
Mar 22, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and our service team looks forward to continuing to keep your Jeep Compass running! charlescluck@sanantoniodcj.com Fix Ops Director

March 22, 2021

Came to this dealership 3 years ago and they replaced the engine in my truck. Have been returning to perform regular maintenance service since. Overall good service although they did put the wrong oil filter More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Mar 22, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us, Erika! We're sorry about the initial mix-up, but glad we could get you the right oil filter in the end. We appreciate your loyal business, and we look forward to working with you again! charlescluck@sanantoniodcj.com Fix Ops Director

March 22, 2021

Service Department is in complete disarray. Oil changes take anywhere from 2 - 4 hours minimum. Tire rotation is not possible because this Dodge dealership cannot keep “DODGE WHEEL HUB KEYS” provided to th More

by Kalispell2020
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Allen Gomez - Service Dept.
Apr 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Kali, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time and providing us with your contact information, and hopefully we can get to the bottom of this. MoHernandez@sanantoniodcj.com General Manager

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