San Antonio Dodge Chrysler Jeep Ram - Service Center

On my last visit which I went in for an oil change on 3/27, I had a bad experience regarding the waiting time. My vehicle was parked as the oil change was completed for 40 minutes before the service adv 3/27, I had a bad experience regarding the waiting time. My vehicle was parked as the oil change was completed for 40 minutes before the service advisor completed paperwork to check me out. More

They are very professional and honest and take the time to work with you and patience.they made me fill comfortable and never pressured me to work with you and patience.they made me fill comfortable and never pressured me More

Anthony was great, top notch!! Very professional and worked very hard to ensure that I was taken care of. Kudos to him for the great service! worked very hard to ensure that I was taken care of. Kudos to him for the great service! More

Very good service and very friendly technicians. I will highy recommend this place to my family and friends. What more can i say? I love this place. highy recommend this place to my family and friends. What more can i say? I love this place. More

The service center did an awesome and amazing job with my vehicle! My service professional Randall very helpful and informative with the service process and got me registered in the Ram family system, becaus vehicle! My service professional Randall very helpful and informative with the service process and got me registered in the Ram family system, because I am a new ram owner. More

Dependable Service department. Audrey is friendly and keeps me updated in regards to the progress on my vehicle. She never tries to sell me things I don't need. keeps me updated in regards to the progress on my vehicle. She never tries to sell me things I don't need. More

Great experience and awesome customer service provided by the service department. I will definitely recommend this dealership to friends and family. It would be nice if they add a play area or activities for the service department. I will definitely recommend this dealership to friends and family. It would be nice if they add a play area or activities for the kids while waiting for your vehicle!! More

Great customer service from Charisse and Stefan. I wouldn’t trade these two employees for nothing in the world. I enjoy the service I receive from here. I would recommend anyone to them. Thank you aga wouldn’t trade these two employees for nothing in the world. I enjoy the service I receive from here. I would recommend anyone to them. Thank you again see you soon. More

There service department is horrible. I would give 0 stars if I could. My first visit for an oil change I was recommended that I add an oil additive(royal purple). My second visit I told the advisor I w stars if I could. My first visit for an oil change I was recommended that I add an oil additive(royal purple). My second visit I told the advisor I wanted the additive. On giving me back my vehicle the advisor said he forgot to add it and I should go b to the store and buy and add it myself. Third visit again asked to have the additive. An hour later is was advised the additive is special order only. If I wanted it it would be there in about an hour. I said I'll wait. And hour went by to be told it's still not there and I should come back. I said just do the oil change. I was told my vehicle would have to go to the back of the line now and if would be hours. Needless to say I left and will never return. It's such a shame since the sales team is so good. More

Took truck in on a Saturday for oil change and tire rotation and they were busy with a line in front of me but I was waited on promptly and professionally. I was told it would be a two hour wait on ge rotation and they were busy with a line in front of me but I was waited on promptly and professionally. I was told it would be a two hour wait on getting work done. I really appreciated the honesty and left truck. Was texed and then follow up with phone call when truck was ready. Was very satisfied customer More