Back

San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

Sort by
March 31, 2021

Anthony was great, top notch!! Very professional and worked very hard to ensure that I was taken care of. Kudos to him for the great service! More

by william.cross77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in the service dept
Apr 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, William, for sharing your thoughts about your experience with Anthony here at San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

March 30, 2021

The service center did an awesome and amazing job with my vehicle! My service professional Randall very helpful and informative with the service process and got me registered in the Ram family system, becaus More

by Jarvis.o.hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Mar 31, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Javis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Randall and our service team met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

March 29, 2021

Dependable Service department. Audrey is friendly and keeps me updated in regards to the progress on my vehicle. She never tries to sell me things I don't need. More

by PARIS.STACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Service Advisor
Mar 29, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Stacy, Thank you for taking the time to share your thoughts on working with Audrey and our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

March 29, 2021

Great experience and awesome customer service provided by the service department. I will definitely recommend this dealership to friends and family. It would be nice if they add a play area or activities for More

by Jesus and Lorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randolph
Mar 29, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Jesus and Lorena, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

March 29, 2021

Great customer service from Charisse and Stefan. I wouldn’t trade these two employees for nothing in the world. I enjoy the service I receive from here. I would recommend anyone to them. Thank you aga More

by No2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan , Charrisse Johns
Mar 29, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very hear Charisse and Stefan to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

March 26, 2021

There service department is horrible. I would give 0 stars if I could. My first visit for an oil change I was recommended that I add an oil additive(royal purple). My second visit I told the advisor I w More

by gschwartz27
Recommend Dealer
No
Employees Worked With
Mark Carney
Apr 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. Please email me at your convenience, and we can get this sorted out together. MoHernandez@sanantoniodcj.com General Manager

Apr 12, 2021 -

gschwartz27 responded

I did email you and received a message from your service manager to call her back. I called twice and left 2 messages with no call back.

March 25, 2021

Took truck in on a Saturday for oil change and tire rotation and they were busy with a line in front of me but I was waited on promptly and professionally. I was told it would be a two hour wait on ge More

by mikeray75bronco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil Dayekh, Mark Carney
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your kind words for our service team. We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

March 25, 2021

Dropped it off for oil change and an ABS light they had it over 2 weeks due to parts availability then when I picked it up oil service wasn’t done and was told they could do one but it wouldn’t be same day More

by brantdavis88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Carney
Apr 11, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Thank you for your time. MoHernandez@sanantoniodcj.com General Manager

March 25, 2021

Chris was an awesome service writer he got my truck repaired in a timely manner also The mechanic took the time to check all the service bulletins to make sure he got the repair right I am please I got More

by tonydupnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris
Mar 25, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cris and our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

March 24, 2021

I was standing around in the Check in lane for 10 min. Then my advisor asked if I was helped and immediately took good care of me. Outstanding young gentleman, very professional, courteous and welcoming. More

by rdelaski14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his mame
Mar 24, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

...
33
...