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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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April 01, 2021

Overall great service. Quick on the service every thing no questions and waiting area was good Quick check in Kathryn and very help and keep me update with the truck More

by RFERNANDEZ2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Porter
Apr 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

April 01, 2021

Took 4 days to fix the issue, which was a recall and the dealership wanted to charge us to diagnose the vehicle. Horrible communication, and the service person that was helping us was very rude at the end o More

by SILVA03ALYSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audrey Bragg
Apr 19, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello Alysha. We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, and hopefully, we can get to the bottom of this. MoHernandez@sanantoniodcj.com General Manager

April 01, 2021

Forgot to put cap oil tank on a MULTI-POINT inspection, caused huge inconvenience. I had to called the next day and a manager was able to resolve issue but the whole ordeal causing me to not return back fo More

by RAMONA_VARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh and David
Apr 19, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello Ramona. We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. We are glad that we were able to resolve the issue, but we do apologize for the inconvenience. If it's possible to discuss your visit in more detail, please feel free to contact us directly. Thank you for your time, Ramona. MoHernandez@sanantoniodcj.com General Manager

April 01, 2021

Randall was exceptional in assisting me with my vehicle problem. Randall is definitely an asset to San Antonio CPD. I will be returning to this dealership for any future problems. More

by aeneix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Apr 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Randall was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

March 31, 2021

My experience was great. The person I worked with named Allen exceeded my expectations by making sure me and my vehicle were taken care of. More

by terrellw_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Mar 31, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Terrell, for taking the time to leave us this fantastic review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

March 31, 2021

Very good service and very friendly technicians. I will highy recommend this place to my family and friends. What more can i say? I love this place. More

by Bhong_suave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cowgill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Christopher Jones, Adam Cantu, Mitchelle Hernadez , Hector "Bo" Hernandez, Bryanna Archuleta, Adam Asi
Mar 31, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. We're always happy to help. charlescluck@sanantoniodcj.com Fix Ops Director

March 31, 2021

Great service, Anthony was my advisor he has great with solving any issue . I wish that all other Dodge dealers / services were good as this one ! More

by W.sieskiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charrisse Johns
Apr 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for the kind words for Anthony and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. charlescluck@sanantoniodcj.com Fix Ops Director

March 31, 2021

After some issues with our extended warranty company our vehicle was repaired to our satisfaction. Randall took care of us throughout the process. Thank you! More

by rhdesjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Apr 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear Randall was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. charlescluck@sanantoniodcj.com Fix Ops Director

March 31, 2021

On my last visit which I went in for an oil change on 3/27, I had a bad experience regarding the waiting time. My vehicle was parked as the oil change was completed for 40 minutes before the service adv More

by JBANEGAS_75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kat, and service manager
Apr 17, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review. We’re sorry your oil change didn’t go as planned, and we will address this timing issue with our team. If you'd like to discuss your visit in more detail, please leave your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. MoHernandez@sanantoniodcj.com General Manager

March 31, 2021

They are very professional and honest and take the time to work with you and patience.they made me fill comfortable and never pressured me More

by rramirez2509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cantu, Lugene Mommeunt, Mike Vasquez, Tajah Morrison
Apr 01, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

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