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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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April 08, 2021

Anthony and two other gentlemen assisted me the two days I presented for an oil change and tire rotation (wasn't able to stay the first day due to long wait). More

by juliaebrown511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and two other gentlemen who are not listed above.
Apr 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Julie, Thank you so much for your kind words for Anthony and our team and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

April 08, 2021

Audrey was really good in providing customer service. My vehicle needed to stay until a part was ordered. It ended up staying 10 days. Audrey kept me updated the whole time. More

by mercyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Apr 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Audrey and our service team met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

April 07, 2021

I arrived early with and appointment they were able to take care of me quickly to include a recall issue I was unaware of. Fast and reliable More

by macal2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 07, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Macal! We're glad we were able to help and that you found your experience with us to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

April 06, 2021

I came in for a recall fix. Total time in an out was about an hour, and everything went smoothly. Great customer service, would come back. More

by gryoung18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Apr 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

April 06, 2021

Nice people, but setting an oppointment for a oil change is a waste of time they do not honor the time. Who ever shows up first wins. More

by Rdfbsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
Apr 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for taking the time to leave us a review! We apologize about the wait for your oil change and will take your feedback about appointment times into account for the future. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram--we sincerely value your business. charlescluck@sanantoniodcj.com Fix Ops Director

April 06, 2021

Very professional great service been a customer for six years and really feels comfortable with the staff and service. I have gotten my last three vehicle here More

by vbyrd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cowgill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Cantu, Nabil Dayekh, Brian Cluck, Charrisse Johns, Christopher Trevino, Lugene Mommeunt
Apr 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for leaving us a review! We appreciate your loyal business and can't wait to work with you on car #4! charlescluck@sanantoniodcj.com Fix Ops Director

April 05, 2021

Came in for oil change & inspection I was greeted as soon as arrived & then Allen assisted with visit. He was very easy to talk to & answered my questions. More

by moni168690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in Service
Apr 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Moni, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

Apr 06, 2021 -

moni168690 responded

Was treated with great customer service from beginning to end of visit. Allen knew something was wrong when I was leaving, because I'd been crying from hearing some badd news. He walked me to my vehicle & made sure I was ok & wished well for family. That means a lot & will be in my prayers. Monica

April 04, 2021

For some reason I always have issues when I go to this place. Guess I’ll never learn. Last time I went for oil change and tire rotation oil got changed but not my filter and tires were not rotated. This t More

by BIG_WILL74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Charrisse Johns
Apr 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello, Although we are disappointed to hear about your trying experience here at San Antonio Dodge Chrysler Jeep Ram, we do appreciate your honest feedback. It is great to hear that Charrisse remained professional and helpful. We hope you give us another chance at your business. MoHernandez@sanantoniodcj.com General Manager

April 02, 2021

Fantastic professional service from Allen Gomez, he listened, was attentive and was able to promptly arrange a technician to find a resolution. Appreciate all that Allen was able to rectify. Cheers! More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Apr 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Allen and the team, and we look forward to working with you again! charlescluck@sanantoniodcj.com Fix Ops Director

April 02, 2021

Great service. They had me in and out as quick as possible. They had great customer service. I would recommend this Dodge dealership to anyone. More

by brandondontae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lugene Mommeunt
Apr 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for choosing San Antonio Dodge Chrysler Jeep Ram, Brandon! It's wonderful to hear that we were able to meet your needs. We greatly appreciate your review and recommendation, and look forward to working with you again! charlescluck@sanantoniodcj.com Fix Ops Director

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