San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Awesome customer service! Employees are friendly and very helpful, explaining what is needed and the cost before working on my vehicle and updates are given as it’s being worked on. helpful, explaining what is needed and the cost before working on my vehicle and updates are given as it’s being worked on. More
I made an appointment to get my vehicle serviced for maintenance. The wait took no time at all. Randall was very friendly and informative! I was pleasantly surprised how quick the service was! maintenance. The wait took no time at all. Randall was very friendly and informative! I was pleasantly surprised how quick the service was! More
The dealership employees here are very concerned about what they do and how they handle what problems arise. I’m very impressed about how they go about their work what they do and how they handle what problems arise. I’m very impressed about how they go about their work More
The team at San Antonio Dodge was excellent. Jeff Wifhington was excellent. Best Representative I have ever came across. Latium Lara was very professional and explained everything to a high level o Wifhington was excellent. Best Representative I have ever came across. Latium Lara was very professional and explained everything to a high level of understanding. More
Friendly service associates however the delay in receiving parts needed caused us to be without our vehicle for almost two weeks. We would have like more updates but had to call several time to get receiving parts needed caused us to be without our vehicle for almost two weeks. We would have like more updates but had to call several time to get information. More
Horrible service. I was quoted $470 for a tune up and when I picked up my car I got charged $529 😡 and not even one whole day later my car is having the same issue engine light is on again! Before goin when I picked up my car I got charged $529 😡 and not even one whole day later my car is having the same issue engine light is on again! Before going to agency I called to ask about my issue, I was told that the agency would be more accurate when it came to the engine light and if it was related to the previously fixed recall issue it would be fixed for free. Well after they supposedly inspected my car they said it was a loose coil that was causing a misfire and that car needed a tune up. So I was quoted at $470 so I approved the tune up. Tonight as I was driving home the engine light turned on again! Now I have to once again waist my time and be without a car because I don’t have another one to have my car inspected again at agency. It is so frustrating, I am a single mother have two kids that I have to drive to and pick up from sport practice and I need my car to go to work as well. I have no time to waist. More
Service issue with Audrey as amazing!!She was Service issue with Audrey as amazing!! She was responsive, professional and knowledgeable . When I called she try to resolve the issue but at the end Service issue with Audrey as amazing!! She was responsive, professional and knowledgeable . When I called she try to resolve the issue but at the end was ask to bring the vehicle to the dealer. More
My experience was a disaster from start to finish. I am still in the process of repairing the damage the shop created. When it is done, i will call the GM. still in the process of repairing the damage the shop created. When it is done, i will call the GM. More
Allen did a great job getting our Jeep back the same day. He did a great job taking care of us when I asked about previous work he was not involved. We took our Jeep in Jan/Feb for the fuel pump recall and N He did a great job taking care of us when I asked about previous work he was not involved. We took our Jeep in Jan/Feb for the fuel pump recall and NOTHING was done to our vehicle. He added the fuel pump recall to the list of work and ensured it was on the work order. Understand parts are back ordered but at least we were explained that this time around. More