San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Very nice people who cares about there customers, they will walk you thew everything you need. Service and parts department are outstanding it's like a one stop shop for everything you need for new car. will walk you thew everything you need. Service and parts department are outstanding it's like a one stop shop for everything you need for new car. More
Our rep was awesome, in and out quickly both when we dropped off and picked up. Would definitely want her to be my rep on any other service we have completed. dropped off and picked up. Would definitely want her to be my rep on any other service we have completed. More
Thanks David for your time!! I appreciate making sure it was done and having the advisor follow up. Thanks for clarifying my misunderstandings and answering my questions. was done and having the advisor follow up. Thanks for clarifying my misunderstandings and answering my questions. More
I’ve honestly had an amazing experience with Chris, after experiencing terrible service with Matt and Dennis. He went above & beyond! Thank you for everything! experiencing terrible service with Matt and Dennis. He went above & beyond! Thank you for everything! More
David did an excellent job as my service manager. The text alerts were very helpful as it helped me track the progress to completion. I rate this experience a 10 out of 10! text alerts were very helpful as it helped me track the progress to completion. I rate this experience a 10 out of 10! More
I do not know how service functioned before Covid, but if it was super at one time, it definitely has gone down. The guy who handled my paperwork was great as far as courtesy n responding to my inquiries. Th it was super at one time, it definitely has gone down. The guy who handled my paperwork was great as far as courtesy n responding to my inquiries. The rest though, it’s like they’re in a different zone; one can be standing there for 10-15 minutes n one has to get their attention before some1 will ask if you’ve been helped. More
Oil chg only. Took little over 3 hrsYour guy told me it Oil chg only. Took little over 3 hrs Your guy told me it would be approx1.5 hrs That. Took too long. He never came back until car was ready. Oil chg only. Took little over 3 hrs Your guy told me it would be approx1.5 hrs That. Took too long. He never came back until car was ready. More
Clean facility, customer service was good. Service advisor inspected vehicle upon arrival, checked under the hood, provided recommendations, serviced vehicle regarding my visit, provided cost advisor inspected vehicle upon arrival, checked under the hood, provided recommendations, serviced vehicle regarding my visit, provided cost More