San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
My car has been there for two weeks. Supposedly it's waiting for a part. I have to call to get updates. I never get to talk to my Service Advisor, I always have to leave a message and wait for a call waiting for a part. I have to call to get updates. I never get to talk to my Service Advisor, I always have to leave a message and wait for a call back. I have been overcharged on two previous visits. More
Everyone is really friendly at the dealership. At the service lane you get greeted promptly. I haven’t had a bad experience at that place. service lane you get greeted promptly. I haven’t had a bad experience at that place. More
I was told that the repair would take 1-1/2 hours so I waited. It took 2-1/2 hours. I would not have sat there for that long if I knew how long it would take. After over an hour & a half I asked for the s waited. It took 2-1/2 hours. I would not have sat there for that long if I knew how long it would take. After over an hour & a half I asked for the status. I was told 10 more minutes but it took 30 minutes. More
Anthony and the staff in the service department were on their game!!! They took care of my recalls and had me out in a timely manner. The second time I had to go back they were accommodating enough to give their game!!! They took care of my recalls and had me out in a timely manner. The second time I had to go back they were accommodating enough to give me a shuttle to my house while my car was in the shop. I never owned a Dodge before but this dealership is running their business like a well oiled machine. The staff in Part Dept. helped me out more than they know! (Bush and Brittany) Also, a few others I wanted to name that made my experience AMAZING!!! Marquees and Nick!!! Thanks everyone for your time and effort if I could I would give each of you 5 STARS! -Paul More
I had a great repair at a reasonable price and would recommend the dealership to other Dodge owners. Turnaround time was great and pickup times were very flexible. recommend the dealership to other Dodge owners. Turnaround time was great and pickup times were very flexible. More
Super fast and great customer service. I always bring my jeep for service here and definitely would recommend this to friends and family. Awesome work! jeep for service here and definitely would recommend this to friends and family. Awesome work! More
I appreciated the consistent updates and follow ups that allowed me to view the status of my vehicle through the entire process from start to finish. allowed me to view the status of my vehicle through the entire process from start to finish. More