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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

2.9
1,009 Reviews

1,009 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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May 10, 2021

Anthony was wonderful. Had a long wait as always but this time it was not so long and Anthony kept updating me. This made the time spent less stressful More

by celia37tt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
May 10, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you, Celia, for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

May 10, 2021

Will never go back to this place. Chris in service has an attitude problem and lacking customer service skills. So I took my vehicle to North Star Dodge. More

by Tem1989.tm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in service department.
May 28, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. I will be in touch shortly as I would appreciate the opportunity to try and find a way to turn this around for you. MoHernandez@sanantoniodcj.com General Manager

May 10, 2021

Dealership was awesome once again. Mark actually booked the appointment agreed in the contract when I purchased the the vehicle. it was awesome I dropped my truck off early and they actually found time to More

by vcccalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Erazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carney, Robert Robinson
May 10, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

May 07, 2021

My truck was a the dealership for a long time but I was always given status updates and Randall was really the friendliest, most helpful service advisor I ever worked with! More

by RCTORRES1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Randolph
May 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Randall was so helpful to you! charlescluck@sanantoniodcj.com Fix Ops Director

May 07, 2021

I have always received excellent service. From the time onto the lot to when I leave the lot, the staff are very professional and friendly. Thank you. More

by DEH525534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Garza
May 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! charlescluck@sanantoniodcj.com Fix Ops Director

May 06, 2021

Everyone was nice and helpful. Need coffee pot tho lol but other than that it was awesome and the people was polite to me and understood what I needed done More

by Jboy.solar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 06, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again. charlescluck@sanantoniodcj.com Fix Ops Director

May 06, 2021

Anthony Garcia is awesome! Amazing customer service! He was very thorough and specific on what service my Jeep was ungoing. My Jeep is running well! More

by Shanique Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
May 07, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Shanique, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing San Antonio Dodge Chrysler Jeep Ram! charlescluck@sanantoniodcj.com Fix Ops Director

May 05, 2021

Fast, friendly,and attentive even being busy as heck. Great customer service and real quick repair. Would highly recommend this dealership for service and repairs More

by Georgequinn12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We appreciate your business, George, and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

May 04, 2021

The overall service was fine. There was an issue with the brake fluid replacement that required me to bring the vehicle back and the problem was corrected More

by jeffreymoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan?
May 04, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Jeffrey, Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

May 04, 2021

The service center was great and my service advisor Anthony was very helpful. Mr Mo in Finance is a liar and the reason that I most likely will not be going back to SA Dodge to buy another vehicle. More

by Mel78218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lugene Mommeunt
May 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

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