San Antonio Dodge Chrysler Jeep Ram - Service Center

Randall was very helpful from start to finish, best visit in 10 years! Very good communication throughout the process, left me with options on future repairs. in 10 years! Very good communication throughout the process, left me with options on future repairs. More

Chris is awesome. My paperwork was completed before I arrived. I was able to drop my truck off with no issues. Chris goes above and beyond to make sure I received the best service. Thanks Chris for all y arrived. I was able to drop my truck off with no issues. Chris goes above and beyond to make sure I received the best service. Thanks Chris for all you do. More

Kudos to Audrey for exceptional communication/customer service. I could not have asked for a more friendly and reliable experience. She represents the Dodge team well. And Kudos to Katie at checkout. Appr service. I could not have asked for a more friendly and reliable experience. She represents the Dodge team well. And Kudos to Katie at checkout. Appreciate the upbeat attitude and smile. More

I am not happy with my last service visit. They were unable to make the repair due to not being able to duplicate the problem. The drivers side dash has a rattle when the temperature is cold. I explai unable to make the repair due to not being able to duplicate the problem. The drivers side dash has a rattle when the temperature is cold. I explained this to them and they advised that if they couldn’t duplicate it they couldn’t repair it. I had asked them to check the fastenings to see if they were loose. The warranty will be expired when it gets cold again. So I am stuck with a rattling dash. I felt they should have checked the fasteners to see if they were loose. I will not ever return there for service. More

Service Dept did a good job on my repairs, and I would to see a little improvement on the customer communication, overall everything else was satisfactory. see a little improvement on the customer communication, overall everything else was satisfactory. More

The automated checkin and the updates via text made the overall experience more positive and I appreciated staying informed on the progress of the service overall experience more positive and I appreciated staying informed on the progress of the service More

Getting a vehicle serviced is always a frustrating process. Audrey did her best to make this as smooth as process. It did take them a bit of time to figure out the issue. But they did and I couldn’t b process. Audrey did her best to make this as smooth as process. It did take them a bit of time to figure out the issue. But they did and I couldn’t be happier. More

Anthony was wonderful. Had a long wait as always but this time it was not so long and Anthony kept updating me. This made the time spent less stressful time it was not so long and Anthony kept updating me. This made the time spent less stressful More

Will never go back to this place. Chris in service has an attitude problem and lacking customer service skills. So I took my vehicle to North Star Dodge. an attitude problem and lacking customer service skills. So I took my vehicle to North Star Dodge. More

Dealership was awesome once again. Mark actually booked the appointment agreed in the contract when I purchased the the vehicle. it was awesome I dropped my truck off early and they actually found time to the appointment agreed in the contract when I purchased the the vehicle. it was awesome I dropped my truck off early and they actually found time to service and sort out the bed of the truck a day before it was due. Another customer service rep helped me fit the new mats that I purchased and I was surprised that they offered a military discount. Really love the mats (So does my wife) weather tech equivalent but with the ram logo. The bed of the truck looks amazing. These guys are really fat our of my way but there's a reason that I make the commute. They're all awesome. Hey wanted to take this time to give a shout out to Robert too even though he wasn't dealing with me I grabbed me a coffee awesome dude. Love all these guys. More