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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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June 07, 2021

I was told it might take cole to an hour and I asked to get a ride home. No one checked on me until 30 minutes in so I decided to stay on site. More

by GGAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Trevino
Jun 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Christopher and our team. We're glad to hear we delivered such a great experience! charlescluck@sanantoniodcj.com Fix Ops Director

June 04, 2021

What can I say about my recent visit to Dodge Service Department by my rating. Would be interesting if I get a courtesy call or even a text or email. More

by JCYPRESS81
Recommend Dealer
No
Employees Worked With
Service Advisor
Jun 21, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for getting back to us. Again we apologize for not having an exceptional experience at our Dealership. Someone from management will be contacting you soon! MoHernandez@sanantoniodcj.com General Manager

June 04, 2021

Everything went well, I went to get my windshield washer sprayers fixed, the lease the guy could have done was top off the windshield washer fluid. More

by BIGSUE_4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Bragg
Jun 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

June 04, 2021

Took over 2 1/2 hrs for an oil change and an inspection when I had an appointment scheduled. Extremely too long for an oil change. More

by ERIC.2285
Recommend Dealer
No
Employees Worked With
Service not listed?
Jun 08, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. MoHernandez@sanantoniodcj.com General Manager

June 04, 2021

Chris was my service writer he did a great job. He worked with me about what I thought was going on with my van. I have everything from the day I bought it in February 2001. Every service record so More

by MSGLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Chris and the team were able to help, and we hope to see you again! charlescluck@sanantoniodcj.com Fix Ops Director

June 04, 2021

Always an excellent experience when I have to bring my Charger in. The crew is courteous and helpful and honest. Especially enjoy the professionalism from Charrisse More

by WOODLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charrisse Johns
Jun 05, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review and kind words for Charrisse. We appreciate your business and our team looks forward to serving you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

June 03, 2021

Chris was friendly and the service was fast. I was very pleased with the way they handle customer service. Their customer service is excellent. Would recommend them. More

by mirtrres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cantu, Nabil Dayekh, Bryanna Archuleta, Alberto Aparicio
Jun 03, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

June 02, 2021

Very friendly staff and service. My experience was very on point. I got up dates as the day went on. Just over all good service More

by mr.turner1227997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, service rep
Jun 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Mr. Turner, Thanks for sharing your thoughts about your experience working with Amanda here at San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! charlescluck@sanantoniodcj.com Fix Ops Director

June 02, 2021

I liked the my status link, Anthony did a great job of keep me informed and was done sooner than expected for a holiday weekend! More

by Kimmers7936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony / service *****
Jun 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

June 02, 2021

Did a good job on installing my power steps. I would like to review the finished result prior to paying. Parts cost were more than what is listed on the web by a few hundred bucks. Overall fast servic More

by riavbjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Jun 02, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! Randall and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

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