San Antonio Dodge Chrysler Jeep Ram - Service Center
San Antonio, TX
1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center
Customer service was great. Price was high, but having a military discount was helpful. Location is convenient to where we live. Appointment availability was also convenient. military discount was helpful. Location is convenient to where we live. Appointment availability was also convenient. More
Great service mgr very professional told us exactly what to expect and how much it could cost very good job. Chris is an extremely good at his job I will use him again to expect and how much it could cost very good job. Chris is an extremely good at his job I will use him again More
Allen was an excellent advisor and kept me well informed the day and half that my car was being worked on also got me a courtesy ride home and always followed up. the day and half that my car was being worked on also got me a courtesy ride home and always followed up. More
Very happy with the service my vehicle was in and out the same day. My service rep was very helpful and kept me informed of the status of the repairs on my vehicle from the time it was brought in for service same day. My service rep was very helpful and kept me informed of the status of the repairs on my vehicle from the time it was brought in for service, until it was ready for pickup. More
Your dealership had been very accommodating and I found what I was looking for....Raina was very knowledgeable took care on everything I needed....She did a great Job from providing information to getting what I was looking for....Raina was very knowledgeable took care on everything I needed....She did a great Job from providing information to getting vehicles ready for delivery More
The staff were very nice and helpful. They were very informative about my vehicle,repairs needed and fees. I enjoyed my visit to this dealership. informative about my vehicle,repairs needed and fees. I enjoyed my visit to this dealership. More
Horrible service. Horrible attitude. Left Google review Horrible service. Horrible attitude. Left Google review that was not pretty. Will never use your company again. Issues unsolved. Left with hole Horrible service. Horrible attitude. Left Google review that was not pretty. Will never use your company again. Issues unsolved. Left with hole in wallet and bad experience More
My truck was misfiring, it is a 2019 with 25k miles on it. It is under warranty. I took the teuck in a Saturday May 29 at 1100ish. The service writer put the computer on it and said was a misfire and if I it. It is under warranty. I took the teuck in a Saturday May 29 at 1100ish. The service writer put the computer on it and said was a misfire and if I wanted to leave the truck they would get to in on Tuesday or Wednesday (Holiday weekend). I asked if I could get a loaner since the vehicle was under warranty and they told me not until they did a full diagnostic on the truck. I told them I need the truck to get to work on Tuesday and Wednesday. So they scheduked me for an diagnostic on Thursday. I dropped the truck off Wednesday night. The technician didn't even look at my truck until Friday afternoon and said it was a warranty issue. When I asked about a loaner car (they go through Hertz) I was told that they wouldn't have any.loaners available until Monday. Then I found out the tech they assigned to my truck doesn't work on weekends. So he didn't start working on my truck again till Monday (when it was finished before they needed to issue me a loaner car). I also asked to have to service manager call me to at least find out why when I made an appointment that my truck wasn't looked at until the following afternoon, and that.person never called me or talked to.me when I picked up my truck. I would recommend any other Ram dealership in San Antonio for service. More
Service was good. There was a miscommunication which prevented us from being contacted when the car was done. But It was a simple mistake and error was corrected. Customer service was excellent and th prevented us from being contacted when the car was done. But It was a simple mistake and error was corrected. Customer service was excellent and the work appears to have been done properly More