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San Antonio Dodge Chrysler Jeep Ram - Service Center

San Antonio, TX

3.0
1,006 Reviews

1,006 Reviews of San Antonio Dodge Chrysler Jeep Ram - Service Center

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July 15, 2021

Quality service Anthony is amazing great communication he kept me informed every step of the way, he went above and beyond for my service . Thank you Anthony More

by jtowles40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , service department
Jul 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear that Anthony delivered such a great experience and will be sure to let him know! charlescluck@sanantoniodcj.com Fix Ops Director

July 15, 2021

Allen Gomez and the rest of the staff were very friendly and helpful. They did a great job on the car and navigating my warranty. More

by DL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gomez
Jul 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We'll definitely pass along your kind words to Allen and the rest of our team! charlescluck@sanantoniodcj.com Fix Ops Director

July 15, 2021

Great service on radio install and fast install will come back for service in the future will recommend the dealership to frends thank you again More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not no
Jul 15, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for leaving us a review, Dave! We are very happy to have provided you with such a positive experience. We sincerely value your business, appreciate your recommendation, and look forward to your next visit! charlescluck@sanantoniodcj.com Fix Ops Director

July 15, 2021

Sales side is good. Service usually takes longer than it should. Periodic updates would be nice, especially if my truck is going to take more than a day. More

by MARSHALL.JOHNSONII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Hello Marshall, Thank you for taking the time to submit a review. We take pride in good customer service and are happy to hear our sales team provides good customer service. We do however regret the unusually long wait for service you experienced. If you would like to further discuss your concerns, feel free to contact me at your convenience. charlescluck@sanantoniodcj.com Fix Ops Director

July 14, 2021

I left my car there for an oil change on 07/09/2021 at 9:00AM. I was shuttled to work and was told I would get a call/text when my car was ready to arrange a pick up to get my car. About 3:00PM, I calle More

by davidhern1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 14, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

David, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? charlescluck@sanantoniodcj.com Fix Ops Director

July 13, 2021

Great customer service! Audrey from service was friendly and courteous, she gave me a list of recommended service and explained each one. Thanks for the level of care. More

by guerra.family6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey from service department
Jul 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

We are very happy Audrey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. charlescluck@sanantoniodcj.com Fix Ops Director

July 13, 2021

Great service would highly recommend them they keep you informed and they are quick. Thanks you guys I will be returning to get all my servicing done More

by MARK Carney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charisse
Jul 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you, Mark. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! charlescluck@sanantoniodcj.com Fix Ops Director

July 13, 2021

They were very helpful and checked the car thoroughly. They were quick and the process was convenient. They used safe and clean habits to intake and discharge the car. More

by Gomez Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector "Bo" Hernandez
Jul 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! Hector and our appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. charlescluck@sanantoniodcj.com Fix Ops Director

July 13, 2021

The service department adviser Ms Lynde very knowledgeable and professional, The service manager very professional and knowledgeable, I thank all for everyone’s assistance. Thank you More

by dorothypinckney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Eggleston
Jul 13, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Dorothy, Thank you so much for your excellent review! We are so glad that our service advisor had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at San Antonio Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else. charlescluck@sanantoniodcj.com Fix Ops Director

July 12, 2021

Very busy. Not good with customer service. No one could provide the status of the repair of my vehicle. Not sure if I would go back More

by Davidviii007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
Jul 12, 2021 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your review, David. Providing a positive experience is our top priority, and we’re sorry that we missed the mark here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. charlescluck@sanantoniodcj.com Fix Ops Director

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