San Antonio Dodge Chrysler Jeep Ram

Outstanding Service Amazing dealership.. second vehicle bought from them and first time around was there for over 4 hours. This time around I was only there for two hours Amazing dealership.. second vehicle bought from them and first time around was there for over 4 hours. This time around I was only there for two hours or so. Was really shocked. Haven't had a better experience than and inky with San Antonio Dodge.. Adam was a great salesmen. Couldn't have gotten a better sales guy. Will recommend him to other people who I know. Thanks for making the purchase of my Jeep the quickest ever. Thanks Adam. I appreciate your help. More

Good but not Great Overall, lots of sales people and vehicles. All sales personnel are polite and patient. They tend to scurry away once you have been identified as a bu Overall, lots of sales people and vehicles. All sales personnel are polite and patient. They tend to scurry away once you have been identified as a buyer attached to a sales person and will not make eye contact with you as to not interrupt the sales process. However, Adam Cantu is awesome as he did everything for me for what I asked. Ron is good too, but recommend he spends a little more time with the customer if that is who he has an appointment with; but I did show up 15 minutes earlier than the scheduled appointment; which led to a great job by Adam! I have 2 issues. 1. Your design of open space for me to sit at a round table while negotiating 5 feet from the from the desk is tacky. My expectations for commiting 60K to your company should be more intimate. It was annoying to sit at that round table in the open. Walking around, I could see the same expression on your other customers. Recommend you have a mix of cubicles and round tables for the different personalities of your customers. Issue 2. There are a set of packaged Rear Fenders sitting in the rear seat of my crew cab dually that need to be installed on the outer wheel walls...which no one addressed to me about. I would have been totally ok if someone told me to come back later to get them installed. Now I have to figure out how to apply these fenders myself or call your service department. Overall, 3 of 5 stars More

Poor communication and poor technicians Brought jeep in for airbag recall. Had an inspection done and was quoted over $900 to replace the right rear axle seal. Charisse left early so I dealt Brought jeep in for airbag recall. Had an inspection done and was quoted over $900 to replace the right rear axle seal. Charisse left early so I dealt with another advisor. After asking for a breakdown of charges there were parts recommended that don't exist on that rear axle as well as replacing both sides. Only right rear was leaking. Will not be be I ging my jeep back for any reason. More

Disappointed, but happy with end purchase. Drove 2 1/2 hours to dealership based on an emailed ad stating all inventory prices were discounted, including the vehicle I was shopping for. They di Drove 2 1/2 hours to dealership based on an emailed ad stating all inventory prices were discounted, including the vehicle I was shopping for. They did not honor the ad, stating it was sent erroneously, but no redacted followup email was issued. I ended up buying anyway, but not happy at the appearance of fraudulent advertising and business practice. More

Good service visit Service was done promptly and I was contacted when it was complete. I think all areas where taken care overall a guality service visit. I was very sat Service was done promptly and I was contacted when it was complete. I think all areas where taken care overall a guality service visit. I was very satisfied More

Great & Bill was very helpful and very knowledgeable of the truck explained everything very well took his time not in a hurry to sell very friendly Mr. Sutt & Bill was very helpful and very knowledgeable of the truck explained everything very well took his time not in a hurry to sell very friendly Mr. Sutton was very helpful in making a deal worked well with me very enjoyable will be back More

Great friendly experience. Adam Cantu did a great job of making my buying experience less stressful, he was very thoughtful and very helpful throughout the whole process. Thanks Adam Cantu did a great job of making my buying experience less stressful, he was very thoughtful and very helpful throughout the whole process. Thanks More

Taken advantage of Dealership lacks integrity. Do not trust the finanace dept or its leadership. Use this place as a last resort, and dont go alone or be distracted by Dealership lacks integrity. Do not trust the finanace dept or its leadership. Use this place as a last resort, and dont go alone or be distracted by idle conversation when signing your paperwork. I pray you for all the edlerly and young folks taken advantage of at this place of business. I ask God to allow them to make a profit but xhanges in the way they do business and tret people. More

Thank Antonio Antonio the service representative did an outstanding job, very professional, and hicourteous. Explained the work that was going to be required to f Antonio the service representative did an outstanding job, very professional, and hicourteous. Explained the work that was going to be required to fix the issue we were having with our vehicle. The problem was fixed. More

Great! No issues Great experience, was treated as a valued customer. Cody was willing to listen to my needs and requirements. He worked with me and answered all of my Great experience, was treated as a valued customer. Cody was willing to listen to my needs and requirements. He worked with me and answered all of my questions. More