
San Antonio Dodge Chrysler Jeep Ram
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Dale F. Service advisor. Awesome and excellent service. In and out within the hour. Also the mechanics did a great job. Problem solved. Thanks again In and out within the hour. Also the mechanics did a great job. Problem solved. Thanks again More
Poor Customer Service I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and fo I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and found out I'd have a two-hour wait to be seen. EVEN WITH AN APPOINTMENT!!!. I was told "lots of people made appointments today". What a waste of my time, such an inconvenience, and incompetence by the service dept making appointments. Never to go back. Update: 2/28/2020:" I sent the General Manager a letter (2/15/2020) of my experience and the transcript of the online chat from the advisors and how they did nothing, but pander me in chat. as of 2/28/2020, I have not received a reply back from the manager. Proof positive, this dealership really don't care about customer service.San Antonio Chrysler Dodge Jeep RAM More
Justin was very helpful in explaining everything to me. I really appreciated his interaction with me regarding my issues with my jeep. Thanks to justin. really appreciated his interaction with me regarding my issues with my jeep. Thanks to justin. More
Very detailed and friendly. Sales managers was involved through the process with what was needed and helped to achieve. Finance was quick and hassle free through the process with what was needed and helped to achieve. Finance was quick and hassle free More
Everyone was so helpful and worked hard to get me the car I wanted at the monthly payment I wanted! Joshua was great and not pushy at all! Great staff! I wanted at the monthly payment I wanted! Joshua was great and not pushy at all! Great staff! More
Our sales representative was Cody Akeroyd and he made our experience fenomenal, he has Great work attitude and excellent customer service all the time. Thanks for everything experience fenomenal, he has Great work attitude and excellent customer service all the time. Thanks for everything More
Started a chat online to get answers about a vehicle I was interested in. Quick response. Came to the dealership, didn’t have to wait long before the test drive. Victor in finance was also great - shout was interested in. Quick response. Came to the dealership, didn’t have to wait long before the test drive. Victor in finance was also great - shout out to you! After detailing, the mats went missing but A manager went to a Toyota dealership and got me even better mats. How about that? More
Incompetent., Poor Service, Uncaring Management I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and fo I called up to make an 0930 appointment on Friday 2/14 to get an oil change and after driving 20 miles, was processed in at my appointment time and found out I'd have a two-hour wait to be seen. EVEN WITH AN APPOINTMENT!!!. I was told "lots of people made appointments today". What a waste of my time, such an inconvenience, and incompetence by the service dept making appointments. Never to go back. Update: 2/28/2020:" I sent the General Manager a letter (2/15/2020) of my experience and the transcript of the online chat from the advisors and how they did nothing, but pander me in chat. as of 2/28/2020, I have not received a reply back from the manager. Proof positive, this dealership really don't care about customer service. More
Best car buying experience I’ve had yet, no lie. They made it easy for us. Everyone was doing there best get us a great deal , especially our salesman Hamzah Jadadi made it easy for us. Everyone was doing there best get us a great deal , especially our salesman Hamzah Jadadi More
Hated my experience I drove my truck to dodge for a noise. When I got it back I had to have it towed from there I will never use that dodge dealership ever again noise. When I got it back I had to have it towed from there I will never use that dodge dealership ever again More