Sames Bastrop Chrysler Dodge Jeep Ram

My girlfriend and I had been looking for the perfect Jeep for us for a long time. We stopped into Sams Bastrop just to look at the options. We met the nicest salesman by the name of Kyle Butler. He made are for us for a long time. We stopped into Sams Bastrop just to look at the options. We met the nicest salesman by the name of Kyle Butler. He made are Buying experience awesome. He went out of his way to make sure we where able to get what we wanted. Everyone there was extremely nice. I highly suggest if you were purchasing a vehicle go to Sam’s Bastrop. More

I worked with Chip by email for a couple of weeks before purchasing my new vehicle. He showed me that he cared and wanted to help me make the right decision. I was definitely THAT customer with my many ques purchasing my new vehicle. He showed me that he cared and wanted to help me make the right decision. I was definitely THAT customer with my many questions, concerns, and indecisiveness, but Chip was patient with me. I drove away in a brand new Jeep Cherokee Latitude Plus which I never expected was possible! Thank you, Chip! We will be lifelong customers. More

I live in Bastrop and have taken my Ram 3500 truck here several time with the service being just tolerable. This last time I was quoted $468.00 out the door for battery issue and oil change. Walked into t several time with the service being just tolerable. This last time I was quoted $468.00 out the door for battery issue and oil change. Walked into the service area, two guys behind the counters with one of them talking to a mechanic and neither one of them seeming to care that I was in the room. When the conversation was over with the mechanic, the service writer put his head down and continued to write, still ignoring me. I said that I was here to PU by Ram truck, still no response, until finally the other service writer asked my name. Went to pay and the total came to $606.00!!! Wow, what happened to the $468.00 "out the door"? Service writer came to the pay window and reviewed the paperwork and said that the difference was the oil change for about $100.00 and tax. OK, so; what happened to the $468.00 "out the door" when you called to tell me how much everything was going to cost? He didn't care to help or provide any kind of customer service at all. Simply amazing what a terribly run service department this is. The service writers are on the front lines, liaison's between shop and customer, these guys don't give a crap about customer service. When the quote $468 and charge $606, there should, at the very least, be an apology. So now they have an extra $130.00 of mine, but have lost all future business with myself, my wife and my son's cars. We will drive to Austin before returning to this dealership. They certainly don't understand the value of good customer service. BTW, took my truck in on Wednesday, did hear from them at all until I called them on Saturday, at that point it was going to be Monday before they could get to it. The battery was draining overnight, so they did a drain test on all my electrical systems only to discover that the problem was a bad battery. Anybody in their right mind would have tested the battery first!!! OMG! So the $606 got me a new battery and oil change. They deserve zero stars. More

Buying a new Ram from them was very easy & quick! We were in & out from appraisal to driving off the lot in 3 hours! Joshua Perez was the BEST! in & out from appraisal to driving off the lot in 3 hours! Joshua Perez was the BEST! More

Jamie was extremely knowledgeable -went out of his way to make sure we were informed- he continues to give advise on our Jeep Wrangler on aftermarket modifications! make sure we were informed- he continues to give advise on our Jeep Wrangler on aftermarket modifications! More

Raymond is great and we continued to do service with him. When it was time to buy our daughter her senior gift, to Sames we went When it was time to buy our daughter her senior gift, to Sames we went More

Great team we worked with. Met several of the team members, and all delivered a good experience for my wife and I. We liked the truck, and feel it will be an improvement for pulling our boat. members, and all delivered a good experience for my wife and I. We liked the truck, and feel it will be an improvement for pulling our boat. More

We drove over 50 miles. Had a great salesman , Raymond Banks. He went above and beyond. We recommend him and this dealership above all others. Banks. He went above and beyond. We recommend him and this dealership above all others. More

FRom Hutto to Bastrop Amazing service and attention. I live in Hutto Texas and Sames Bastrop Chrysler Dodge Jeep Ram has amazing prices and is flexible in any negotiation. Amazing service and attention. I live in Hutto Texas and Sames Bastrop Chrysler Dodge Jeep Ram has amazing prices and is flexible in any negotiation. Keep a good job, as always More

Drove 60 miles to Sames Dodge and sooo glad we did! Kyle Butler was a friendly and professional salesman who kept in contact with us, (text, calls, and email) to ensure they had the truck we were looking fo Butler was a friendly and professional salesman who kept in contact with us, (text, calls, and email) to ensure they had the truck we were looking for. The folks here are the best and we would make the drive again to purchase a vehicle from Sames! Thank you Kyle! We love our first truck! More