Sames Bastrop Chrysler Dodge Jeep Ram

New truck This dealership is great and it shows why they have been in business for so long. Kyle was great, I made him work for this sale and I felt bad that I This dealership is great and it shows why they have been in business for so long. Kyle was great, I made him work for this sale and I felt bad that I kept him the entire day, but I’m the end it all worked out in everyone’s favor. The entire sales and finance team are great and made me feel at ease with my purchase. Thank you Kyle , Chris and Larry for your hard work in getting me approved and come to a deal I could live with. I recommend them to anyone looking for a new vehicle More

Fast and Easy Purchase Brandon Dunham did an excellent job picking a truck that matched my needs, and getting me the price that allowed the deal to close. He went the extra Brandon Dunham did an excellent job picking a truck that matched my needs, and getting me the price that allowed the deal to close. He went the extra mile to get the paperwork done. I can't recommend Sames and Brandon enough. More

Great Main reason for buying Renegade at these location was due to service department providing good service for the past 14 years . Also Ronnie was great Main reason for buying Renegade at these location was due to service department providing good service for the past 14 years . Also Ronnie was great did not pressure and we went for a test drive More

Fast Process Kyle had my truck up front and waiting for me to test drive when I got there. I took my old truck home that afternoon so they could detail it and fill Kyle had my truck up front and waiting for me to test drive when I got there. I took my old truck home that afternoon so they could detail it and fill it up with gas. Great experience. The last vehicle purchase in Austin took 4 hours at the dealership. I would recommend Sames and buy there again. More

I was 100% satisfied until after I bought the car I had a great buying experience with JR on Monday 12/10/18. It was low pressure, he was knowledgeable and polite. The financing process went smoothly I had a great buying experience with JR on Monday 12/10/18. It was low pressure, he was knowledgeable and polite. The financing process went smoothly and quickly. My only complaint (which was reflected on the survey Sames sent after I bought the Jeep) was that 1. It took way too long to get detailed and 2. I had to follow the salesperson to the store to have gas put in the car after I bought it. The wasn’t a negative reflection at all on the salesperson. However, 2 days after the sale, I got a text from JR asking if I like the vehicle and if everything’s ok. I told him it was great and then he sent the following: “Also can I ask a favor? I know the vehicle took a while to get cleaned up before you left and it is reflected on the survey. If we send another one to you, do you mind giving me all tens to help hit a bonus level. I will fill up your tank for you if you want to stop by as a thank you ” Now I know he has to earn a paycheck too, But, that text made me feel completely devalued as a customer. Like I was just a number. He didn’t even say how they would corrected the issue I had with other customers in the future! I still recommend Sames - because they are a great dealer- but I don’t recommend JR! More

Refreshingly Good experience After leasing for years to avoid the horrible scam-filled car-lot sales process - this dealer was fast, easy and informative to work with. can’t reco After leasing for years to avoid the horrible scam-filled car-lot sales process - this dealer was fast, easy and informative to work with. can’t recommend highly enough More

Excellent service I became familiar with this dealership through USAA and was totally pleased with the effort JT did at getting me in a new vehicle. I'd recommend this I became familiar with this dealership through USAA and was totally pleased with the effort JT did at getting me in a new vehicle. I'd recommend this dealership 100 times over! More

Good price, great truck. Obtained the features I wanted on a truck for a price that Ford or Chevy could not beat. The sales staff and finance department were friendly and ver Obtained the features I wanted on a truck for a price that Ford or Chevy could not beat. The sales staff and finance department were friendly and very helpful. More

Best dealer experience thus far! I didn't even have to step foot at the dealership! Deal was done professionally and quickly! i told them exactly what i was looking for and the maximu I didn't even have to step foot at the dealership! Deal was done professionally and quickly! i told them exactly what i was looking for and the maximum price. Next thing you know i drove to Bastrop from Austin being they beat everyone else price and signed my papers in less than 30 min i had a brand new truck! JT Ferry is the man. very professional and knows how to get things done! i recommend all to this dealership! More

Awesome down home dealership From the moment we drove into the dealership I knew this was where I wanted to do business. We were there for maybe 5 minutes without being swarmed by From the moment we drove into the dealership I knew this was where I wanted to do business. We were there for maybe 5 minutes without being swarmed by sales staff like what happens in big town dealerships. After 5 or so minutes a nice polite young man appeared up on the porch, he introduced himself and said if we had any questions or wanted to look at something in particular he would be there to assist. We said we were looking for a RAM 1500 4X4, Ronnie was one of the politest and most professional people I have ever dealt with. Completing our purchase took several days because we kept looking at different vehicles with different options even having him do a dealer search. At no time was there ever any high pressure sales pitch nor anything to make you think you needed to act quickly. Ronnie was just very professional and helpful. I met several other folks while there and everyone was very nice and laid back, this is the kind of place you want to come back to. We decided on the vehicle and made the purchase. Everything exceeded our expectations. Bobby More