Sam Pack's Five Star Ford Lewisville - Service Center

Outstanding performance I’m very pleased. Most Outstanding performance I’m very pleased. Most definitely I will bring my truck back for more work. Outstanding performance I’m very pleased. Most definitely I will bring my truck back for more work. More

They really care about their customers, taking good care of my vehicle. Ron Is a pro! of my vehicle. Ron Is a pro! More

Great job and great service. Chuck and Paul were fantastic and took care of my issues and concerns. communication was fantastic and all commitments were kept fully. This is the way customer servic fantastic and took care of my issues and concerns. communication was fantastic and all commitments were kept fully. This is the way customer service is supposed to be. More

Car into look at transmission. Everyone was super busy. Zach Nixon was assigned my car. His knowledge and expertise was evident. I received timely updates and got my car back sooner than expected. Customer Zach Nixon was assigned my car. His knowledge and expertise was evident. I received timely updates and got my car back sooner than expected. Customer service was amazing. This team is to be commended. Can’t thank you enough! Great job! More

Zack in service is always so helpful and friendly. He keeps us informed and updated. Appreciate his professionalism and the great work by the service team. keeps us informed and updated. Appreciate his professionalism and the great work by the service team. More

This was my first time going here. They were real nice guys who valued your time and didn’t have you sitting in the dealership all day. This team was a breath of fresh air. guys who valued your time and didn’t have you sitting in the dealership all day. This team was a breath of fresh air. More

Pete was wonderful! Kept me informed throughout the whole process and was very kind. Always love taking my car here. whole process and was very kind. Always love taking my car here. More

Pete really went above and beyond! I had a very bad experience with the service team at Bill Utter, and was started to doubt if I'd purchase a Ford again. Pete worked with my schedule and really did a experience with the service team at Bill Utter, and was started to doubt if I'd purchase a Ford again. Pete worked with my schedule and really did a great job. More

Great service and explanations as to what their doing and why Word word word word why Word word word word More

Service was completed professionally and promptly. Was able to work my vehicle in for service even though very busy shop. able to work my vehicle in for service even though very busy shop. More