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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,133 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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January 21, 2022
Always can count on Zach and Five Star Ford. The cashiers, especially Allison, was extremely helpful, patient and courteous!!!! cashiers, especially Allison, was extremely helpful, patient and courteous!!!! More
by Art Abraham
January 21, 2022
Zach Nixon always takes great care of my vehicle needs. Very easy to work with. Sam Packs is the only place that has serviced my truck since I bought it there in 2012. Great place ! Very easy to work with. Sam Packs is the only place that has serviced my truck since I bought it there in 2012. Great place ! More
by 2011 F150
Employees Worked With
January 20, 2022
John took initiative to reach out and update on progress and cost. There were no surprise charges when I came to pick it up and work was accomplished on schedule as promised. Thx for a great experience. and cost. There were no surprise charges when I came to pick it up and work was accomplished on schedule as promised. Thx for a great experience. More
by Bstaalsen
Employees Worked With
John Crutcher
January 19, 2022
Just moved back to Denton County. Although we have a Ford dealership within a mile of our home,I decided to go back to the location I trusted 10 years ago. I was greeted promptly at my appointment time and l dealership within a mile of our home,I decided to go back to the location I trusted 10 years ago. I was greeted promptly at my appointment time and left within the time I was advised it would take to complete my request. The service rep as well as the rest of the staff members all were top notch professionals. The free car wash was the icing on the cake and 100% appreciated! Keep up the good work! More
by Bkdarltx
Employees Worked With
Jon Crutcher, Annette Congrove
January 19, 2022
I really appreciate Ron, Annette, and the staff for keeping me informed on the process and progress of the vehicle. The shuttle guys, Luis and Matt, were friendly and safe drivers. keeping me informed on the process and progress of the vehicle. The shuttle guys, Luis and Matt, were friendly and safe drivers. More
by bellmelissa88
January 18, 2022
Great service and very good at keeping customer updated. Zach Nixon is the best service rep in the business. Zach Nixon is the best service rep in the business. More
by Steve.berthold
Employees Worked With
January 17, 2022
Pete was extremely helpful when I brought my car in for service. Listened and addressed all my questions. service. Listened and addressed all my questions. More
by Crosswin
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
January 17, 2022
Great customer service. Everyone I spoke to or dealt with were wonderful. I was kept well informed on the status of my car. were wonderful. I was kept well informed on the status of my car. More
by lcrow3
Employees Worked With
January 14, 2022
I stopped by with a screw in my tire that couldn’t be repaired. Pete York checked and I qualified for a brand new tire. He called me as soon as it was ready and I was in and out in 30 min. repaired. Pete York checked and I qualified for a brand new tire. He called me as soon as it was ready and I was in and out in 30 min. More
by kc0949
Employees Worked With
Pete York
January 13, 2022
Five star ford has always provided excellent service. We have a 2014 Ford Taurus which is in excellent shape because of Five Star Ford. Great Dealership !!! have a 2014 Ford Taurus which is in excellent shape because of Five Star Ford. Great Dealership !!! More
by Jack_storm
