Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,134 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,134 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
Sort by
July 30, 2022
I love the service I receive from Pete. Very personalized and always keeps me informed. Everyone we met during the service appointment today was great. Everyone was so personable and went o Very personalized and always keeps me informed. Everyone we met during the service appointment today was great. Everyone was so personable and went out of their way to make sure we had everything we needed while we waited. More
by Renea P
Employees Worked With
Pete York
July 30, 2022
Zach, at Sam Pack 5 Star dealership, did an excellent job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his con job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his concern for good service to his customers. More
by jangrace
Employees Worked With
July 29, 2022
I dealt with Chris in the service center and he kept me informed throughout the process of my car being fixed. Great customer service. If your car needs anything done in service ask for Chris! informed throughout the process of my car being fixed. Great customer service. If your car needs anything done in service ask for Chris! More
by jarredgamble
Employees Worked With
Chris
July 29, 2022
Annette was awesome she got the job done. Thanks Annette for all your help girly Thanks Annette for all your help girly More
by Maria
July 26, 2022
Sam Packs Five Star Ford has been my go to go over 34 years for purchasing new vehicles and having them serviced.. I would recommend them to any one who is searching for a new vehicle or needing service years for purchasing new vehicles and having them serviced.. I would recommend them to any one who is searching for a new vehicle or needing service for the one they have. More
by Elbert Haggard
Employees Worked With
Annette Congrove
July 26, 2022
Ready to serve and serving well! I was kept informed regarding the work and told of updates. I was kept informed regarding the work and told of updates. More
by sallyjosquibb
Employees Worked With
July 26, 2022
Great friendly informative service agent, took time to communicate what my truck really needed for rear brake pads and turning my rotors before I have to replace them. communicate what my truck really needed for rear brake pads and turning my rotors before I have to replace them. More
by Michaelc@favnet.net
Employees Worked With
Paul Sears
