Sam Pack's Five Star Ford Lewisville - Service Center

Great customer service. Friendly, polite and always willing to help. Goes above and beyond. Fantastic Friendly, polite and always willing to help. Goes above and beyond. Fantastic More

I always trust the vehicle inspection completed by the maintenance staff during service. Service is always completed on time and at the estimated change. maintenance staff during service. Service is always completed on time and at the estimated change. More

Always had really good service on any of my ford vehicles. The service associates have always been very efficient, courteous and very friendly. If work is needed again I will be asking for Ron Roman vehicles. The service associates have always been very efficient, courteous and very friendly. If work is needed again I will be asking for Ron Romano. More

Pete in the service department went above and beyond. Was very pleased with his customer service. Was very pleased with his customer service. More

Good service. Timely fashion. They communicated with me and kept me in the loop. I'd choose them again. Timely fashion. They communicated with me and kept me in the loop. I'd choose them again. More

Great service department they keep you well informed about your service and warranty work throughout…… about your service and warranty work throughout…… More

They were extremely helpful in our long distance service. Very efficient, courteous, and very friendly. Very efficient, courteous, and very friendly. More

Aaron and chuck provided outstanding service when my power steering pump failed. Erin properly evaluating the problem kept us informed in the repair process and when the vehicle is ready to be picked u power steering pump failed. Erin properly evaluating the problem kept us informed in the repair process and when the vehicle is ready to be picked up but my son arrived to pick up the truck it was flawless thank you very much More

Paul and his team really give excellent service and are very considerate. I do not feel pressured into services I don’t need. Excellent. very considerate. I do not feel pressured into services I don’t need. Excellent. More

I bought my Expedition from Five Star several years ago and have alway gone back to them for service. They really seem like a family organization that puts the customer first. I felt that way when I bought and have alway gone back to them for service. They really seem like a family organization that puts the customer first. I felt that way when I bought the vehicle and have felt that way when needing service. More