Sam Pack's Five Star Ford Lewisville - Service Center

The service center specifically Paul went out of his way to find tires I wanted. Thank you. to find tires I wanted. Thank you. More

My attendants were very professional and the environment friendly and conducive. I was pleased with my visit. friendly and conducive. I was pleased with my visit. More

Excellent customer service! Had my vehicle ready when promised! Zach was great to work with, kept us up to date on what was happening and our timeline. Friendly staff, we will Had my vehicle ready when promised! Zach was great to work with, kept us up to date on what was happening and our timeline. Friendly staff, we will definitely bring our vehicle back to Sam Pack Ford of Lewisville again in the future! More

Very pleased with the timely manner in which they scheduled my appointment, picked up my vehicle, repaired the recall, and then returned it to me! scheduled my appointment, picked up my vehicle, repaired the recall, and then returned it to me! More

This is the second time I brought my vehicle into five star Ford Lewisville. Paul always goes above and beyond to help customers. I appreciate his hard work and dedication to get my vehicle fixed in a tim star Ford Lewisville. Paul always goes above and beyond to help customers. I appreciate his hard work and dedication to get my vehicle fixed in a timely manner and also was able to offer me a loaner car while my Ford was being worked on. He was very patient with my many questions and always called me back in a timely manner. I also appreciate the detailed report on other issues I will need to fix at a later time. Helps me budget car repairs! My car is running great and I was very happy with the customer service I received. More

Pete, my service advisor, has been fantastic. Kept me informed along the way and highly responsive. Bit of a hiccup w one item that the actual service team completed that the team should clean up Kept me informed along the way and highly responsive. Bit of a hiccup w one item that the actual service team completed that the team should clean up in terms of quality but Pete facilitated the correction of this. More

My experience working with Pete was great. Truck now runs great. I am very pleased. Truck now runs great. I am very pleased. More

Service department was extremely knowledgeable. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. Amazing customer service! Also loved the complementary pick up and drop off of my vehicle at my office. More

Great customer service. Friendly, polite and always willing to help. Goes above and beyond. Fantastic Friendly, polite and always willing to help. Goes above and beyond. Fantastic More

Awesome sells team, and service department. Worth the extra drive . They really take care of you. Worth the extra drive . They really take care of you. More