Sam Pack's Five Star Ford Lewisville - Service Center

Ok I will start with hunter in sales who went out of his way to help me out. Even though he didn't work in the service department and they were closed for the night; he took the time to show me how to prope way to help me out. Even though he didn't work in the service department and they were closed for the night; he took the time to show me how to properly drop off the car and helped me through a very rough day with a smile the whole time. He is definitely a big reason I will be using you guys for all my future service needs. Then both Luis in service and Julie from service provided the best costumer service I've seen in a very long time. I don't normally ever leave reviews but I can't get over how amazing they all were to me. Thank you all so much! More

Pete York and the service team were excellent. They offered to do pickup and delivery but I choose to come and see the dealership service dept for my first service on my Bronco Raptor. They did They offered to do pickup and delivery but I choose to come and see the dealership service dept for my first service on my Bronco Raptor. They did a terrific job and were very punctual and friendly. More

Had a great experience working with Zach from the service team! I was kept informed of the progress regularly and was able to get my car back on time. team! I was kept informed of the progress regularly and was able to get my car back on time. More

Awesome customer service! They even dropped my Truck off at my home! Will be using again for all my vehicle needs. Thank you They even dropped my Truck off at my home! Will be using again for all my vehicle needs. Thank you More

Dakota and the service team were great! From pick up to delivery at my job’s doorstep!! From pick up to delivery at my job’s doorstep!! More

Added an accessory to my new truck, Dakota was helpful, friendly and the team had me in and out by the time they committed. Also the workstation with wifi kept me working without interruption. Thanks friendly and the team had me in and out by the time they committed. Also the workstation with wifi kept me working without interruption. Thanks More

The best customer service I have received in a very long time. Chuck, took care of me and make sure that I was taken care of and constant communication with me. time. Chuck, took care of me and make sure that I was taken care of and constant communication with me. More

The service team is awesome from start to finish. Thank you so much to Annette and Ralph for taking care of my car. Thank you so much to Annette and Ralph for taking care of my car. More

Easy to get in with happy people to work with. Appreciate the great service and speed ! Appreciate the great service and speed ! More

Great service from start to finish they kept me updated on the progress and the valet service was great on the progress and the valet service was great More