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Sam Pack's Five Star Ford Lewisville - Service Center
Lewisville, TX
1,133 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,133 Reviews of Sam Pack's Five Star Ford Lewisville - Service Center
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March 24, 2023
Zach is always friendly and honest. Keeps me in the loop and makes it an easy experience. Keeps me in the loop and makes it an easy experience. More
by Jedintex
Employees Worked With
March 24, 2023
Loved the ability to have the technician come to my home to service my car. Game changer!!! to service my car. Game changer!!! More
by A hetz
Employees Worked With
March 24, 2023
Professional, committed to doing the absolute best job. Honest, reliable. Service on time. Service managers are personable. Honest, reliable. Service on time. Service managers are personable. More
by K2LHAYES
Employees Worked With
March 23, 2023
Service performed as expected. Staff courtesy excellent. Ron Romano excellent to deal with and helped me understand back order parts situation. Staff courtesy excellent. Ron Romano excellent to deal with and helped me understand back order parts situation. More
by randywilliams
March 23, 2023
You need to give Zach Nixon a raise. You don’t want to lose him. You don’t want to lose him. More
by jhill
Employees Worked With
March 23, 2023
Pete kept me informed throughout the process, I appreciate the customer service and the information provided. appreciate the customer service and the information provided. More
by tykiry25
March 22, 2023
Five Star Ford reached out to me when they were ready to repair my recall rather than my having to contact them. They then offered a mobile service option that came to where I work to service my car and fix repair my recall rather than my having to contact them. They then offered a mobile service option that came to where I work to service my car and fix the recall so that I wouldn’t have to bee without transportation. The communication throughout the process was great! The mobile service was fast, friendly and convenient. More
by Kelly B
Employees Worked With
Dakota and Jovan
March 21, 2023
Zach in service always keeps us informed about the work that was being done on our car as well as completion status that was being done on our car as well as completion status More
by jenamayer
Employees Worked With
March 20, 2023
Quick and easy process of scheduling service for vehicle, dropping off, and picking up. Also kept informed of any other items of concern noticed while servicing. dropping off, and picking up. Also kept informed of any other items of concern noticed while servicing. More
by Alan
Employees Worked With
Pete
