Sam Pack's Five Star Ford Lewisville - Service Center

I have an expedition, and I take it to Paul Schroeder, fleet manager for all services. He makes sure that I am taken care of in a timely manner and I always make an appointment. This my third truck th fleet manager for all services. He makes sure that I am taken care of in a timely manner and I always make an appointment. This my third truck that he has serviced and I would not go anywhere else. They make me feel special. More

Great service, great people and Ford Country takes care of their customers.. all you need is an appointment. of their customers.. all you need is an appointment. More

Zach is always friendly and honest. Keeps me in the loop and makes it an easy experience. Keeps me in the loop and makes it an easy experience. More

Loved the ability to have the technician come to my home to service my car. Game changer!!! to service my car. Game changer!!! More

Professional, committed to doing the absolute best job. Honest, reliable. Service on time. Service managers are personable. Honest, reliable. Service on time. Service managers are personable. More

Service performed as expected. Staff courtesy excellent. Ron Romano excellent to deal with and helped me understand back order parts situation. Staff courtesy excellent. Ron Romano excellent to deal with and helped me understand back order parts situation. More

You need to give Zach Nixon a raise. You don’t want to lose him. You don’t want to lose him. More

Pete kept me informed throughout the process, I appreciate the customer service and the information provided. appreciate the customer service and the information provided. More

Five Star Ford reached out to me when they were ready to repair my recall rather than my having to contact them. They then offered a mobile service option that came to where I work to service my car and fix repair my recall rather than my having to contact them. They then offered a mobile service option that came to where I work to service my car and fix the recall so that I wouldn’t have to bee without transportation. The communication throughout the process was great! The mobile service was fast, friendly and convenient. More

Zach in service always keeps us informed about the work that was being done on our car as well as completion status that was being done on our car as well as completion status More