Sam Pack's Five Star Ford Lewisville - Service Center

Only employe who has been nice He reached out to us when we got their he saw us and asked if we needed help SUPER NICE best service EVER since we have been going there. Definitely w He reached out to us when we got their he saw us and asked if we needed help SUPER NICE best service EVER since we have been going there. Definitely will ask for him again More

Accommodating and thorough. Service Dept. is top notch and always able to take me when I don’t have an appointment and fix the problem and send me on my way. They let you know wh Service Dept. is top notch and always able to take me when I don’t have an appointment and fix the problem and send me on my way. They let you know what needs attention on your vehicle but never push you to get it done only what you think is necessary and what can wait til next time. Always a pleasure working with Paul! He always takes the best care of you and your vehicle! More

Paul always provides me with great service! Paul Schroeder has been my "go to" service man for all of my Ford vehicles since the early 2000's. Being an outdoors man himself he knows how importa Paul Schroeder has been my "go to" service man for all of my Ford vehicles since the early 2000's. Being an outdoors man himself he knows how important it was to me to have my hunting truck (F-250) in safe & sound shape, always looking out for mine and my family's best interests (Expedition, Edges, Explorer, Escape, F-250, etc.). More

ken groseclose I have been dealing with paul Schroder at this dealership keeping my 2006 f150 on the road and also bought my wife a 2016 edge because of the above an I have been dealing with paul Schroder at this dealership keeping my 2006 f150 on the road and also bought my wife a 2016 edge because of the above and beyond service I received from paul . More

Service Department is awesome. Paul Schroeder in the service department is awesome. He was able to get my truck in for recal work and gave me a loaner to drive for 24 hours while th Paul Schroeder in the service department is awesome. He was able to get my truck in for recal work and gave me a loaner to drive for 24 hours while the work was being completed. If you can, use Paul as your service advisor, he will take care of you. More

Great Service as Always I have bought 5 vehicles from Lewisville 5 Star, and the service I receive is one reason why. I have been taking my current vehicle to Paul Schroe I have bought 5 vehicles from Lewisville 5 Star, and the service I receive is one reason why. I have been taking my current vehicle to Paul Schroeder for several years and have always been given terrific service. Paul is very knowledgeable, honest, and does everything possible to make the service appointment as pain free as possible. I've told several people at work about the service I receive from Lewisville 5 Star, and Paul. I highly recommend the dealership. More

Great Experience with Mustang Bought a 50th Anniversary Mustang. Zack Nixon is the caretaker. Service department is the best! Zack has been extremely helpful when I need work d Bought a 50th Anniversary Mustang. Zack Nixon is the caretaker. Service department is the best! Zack has been extremely helpful when I need work done. More

Lincoln MKZ (2) flat tires Paul assist me with all of my vehicles over the past 15 years. He always makes himself available and treats me as a valued customer. I visit Paul so f Paul assist me with all of my vehicles over the past 15 years. He always makes himself available and treats me as a valued customer. I visit Paul so frequently, my wife knows his name when she ask me about maintenance and caring of our vehicles. He's a part of the family business when it comes to vehicle management and re-investment. He will tell you the truth over trying to get a sale or make a quota for his personal gain. Paul is "The Man" that I choose when it comes to Ford and vehicle assistance. Thanks Paul! More

Refuse to go to any other service department I make the 3 hr drive from Oklahoma to Lewisville, TX just deal with Paul Shroeder, that should speak volume on how good they are. I make the 3 hr drive from Oklahoma to Lewisville, TX just deal with Paul Shroeder, that should speak volume on how good they are. More

Paul Schroeder - Best of the Best! I would not allow my husband to buy me a Lincoln until I had checked to see if I could still have Paul as service manager. I trust him and value his a I would not allow my husband to buy me a Lincoln until I had checked to see if I could still have Paul as service manager. I trust him and value his attention to detail. If there were a 6 star rating I would give it to him!! More