Sam Pack's Five Star Ford Lewisville - Service Center

taking a minute to brag about Jasno Murphy Met Jason in 2003 when I bought a new pick-up truck in Abilene tx. He was a mechanic then went to service advisor. He has always done the job right an Met Jason in 2003 when I bought a new pick-up truck in Abilene tx. He was a mechanic then went to service advisor. He has always done the job right and told you what you needed and what could wait to be fixed. Very honest and his word is gold, never says oh yea and you need this and this. I have drove in 15 minutes before closing and he would tell you if we have the parts in stock we will stay and fix it,and he did. Most honest advisor that I have ever seen. Guess I will be driving to Lewisville to get service now .Since he left Abilene service does not exist. Good going this man will bring you business as new and repeat . Thanks Jason for letting me know where you are ...Noel Reed More

Service on radio and broken truck handle I LOVE the guys at Ford Lewisville!!! They are so polite and always get me in ASAP!! I live in Carrollton and have a Ford Dealership by my house, and I LOVE the guys at Ford Lewisville!!! They are so polite and always get me in ASAP!! I live in Carrollton and have a Ford Dealership by my house, and their customer service gets a -100 compared to my dealer in Lewisville. They are worth the drive and distance for their amazing customer service. They give results, not excuses!! If you are looking for a new vehicle, I recommend Cassey! He is the bomb.com and went above and beyond than any salesperson I have ever done business with. If you need service done, I recommend Kyle!! He too is a star at Lewisville. Because of these guys here, I feel so comfortable and know ill be taken care of. You deserve all the stars in the galaxy, but for standing rating purposes, you get a 5!!! More

Good service. 5 star service department has always fixed any problems that I have had. Prices are also competitive with other shops I have used. That's all. 5 star service department has always fixed any problems that I have had. Prices are also competitive with other shops I have used. That's all. More

Service department They did a great job with time that took to change the oil on my flex. I am always satisfied with the customer service and knowledge of the adviser They did a great job with time that took to change the oil on my flex. I am always satisfied with the customer service and knowledge of the adviser. More

Great experience The suggestion from the technician is professional and the service representative provided on time information. Overall it's a great experience. I wil The suggestion from the technician is professional and the service representative provided on time information. Overall it's a great experience. I will recommend this dealer to my friends. More

Top Notch Service Ron goes above and beyond in customer service. Always making you feel welcome and important as a customer he goes out of his way to make sure your 10 Ron goes above and beyond in customer service. Always making you feel welcome and important as a customer he goes out of his way to make sure your 100% satisfied. Ron is 5 STARS. More

Great service I purchased extended warranty on my vehicle and I gave everyone 5 stars because I received a great memorable experience. I was assisted by Ron Romano, I purchased extended warranty on my vehicle and I gave everyone 5 stars because I received a great memorable experience. I was assisted by Ron Romano, Tyler Munden and Tom Andrews who made sure the process was seamless. You guys have earned a customer for life. Thanks! More

Paul Schroeder is service is very customer centric Great customer service. Paul Schroeder is very knowledgeable and customer centric. Most dealerships keep your vehicle for more than one day 5 star Great customer service. Paul Schroeder is very knowledgeable and customer centric. Most dealerships keep your vehicle for more than one day 5 star ford schedules well so my vehicle is ready same day More

Excellent service by Five Star Ford of Lewisville I have been going to Five Star Fors of Lewisville for over 12 years. During that time, I’ve purchased three vehicles from them. All three vehicles h I have been going to Five Star Fors of Lewisville for over 12 years. During that time, I’ve purchased three vehicles from them. All three vehicles have also been serviced by them. My purchase and servicing has always been an excellent experience. Ford is my vehicle of choice and Five Star Ford of Lewisville is my dealership of choice. More

Completely Satisfied Ron was thorough and professional. Quick turnaround and no surprises. I relied on Ron for recommendations and he was honest in his responses. Good guy Ron was thorough and professional. Quick turnaround and no surprises. I relied on Ron for recommendations and he was honest in his responses. Good guy. More